"The Palacio Duhau was simply the best hotel experience my wife and I have had. From the room in the Palace to the food at Vinoteca restaurant I cannot say enough good things about this hotel. They consistently went above and beyond the fine hotel and resort experience"

"A very disappointing stay at a hotel where hospitality should, in principle, be a naturally strong. From a rude attendant during breakfast, to exceptionally poor and inattentive service at dinner, and finally a curt receptionist at check-out, the overall experience was an embarrassingly poor reflection on the hotel. A few staff members—including a young doorman—were notably different, offering the attentive and welcoming service one would expect. Unfortunately, their efforts were overshadowed by the consistently poor service elsewhere. A shame for such a notable hotel."

"This hotel met our high expectations. Service was excellent and our stay went very well. The check in was efficient and friendly with a very courteous bellman showing us to our room. The room was clean and on the large side for an urban hotel. It was also well-appointed. The "american" outlets were a nice addition despite the fact that we brought converters. The breakfast buffet had nice continental selections and the ability to add eggs and other hot a la carte options was nice. The hotel location was perfect for our needs and the walkable neighborhood had a few nice choices for simple dining. The concierge was very helpful in organizing a day trip to Colonia, Uruguay. We did not dine at the hotel restaurant but found the Oak Room bar to have great food and an old school bar atmosphere, which we enjoyed thoroughly. We did not go to the spa. Overall, a 5-star hotel that meets the standard. Very nice!"

"The hotel property is absolutely gorgeous and photos don't do it justice. Additionally, every single member of the hotel staff was extremely warm, welcoming, friendly and helpful! My husband and I have traveled extensively all over the world and we both felt the hospitality was first class and the best we have ever experienced on any of our travels! The property is amazing and we also loved exploring the gardens, viewing the art installations, smelling the fresh flowers in the walkway and the food and beverage were incredible as well! We hope to return soon!!"