"Magnificent Hotel - well run, - quite 'funky' but an excellent place to stay at. Right in Fortitude Valley suburb of Brisbane, next to Public transport/taxis etc. Excellent views of Story Bridge & high risers. Meals are available right at the Hotel. Close to the Casino - Queen Street Mall etc."

"We checked in on a very hot day into a balcony room which was like a sauna! The aircon was not working & the staff were aware of that. After waiting several hours for a technician, we were relocated to another room. We’ve stayed at Hotel X many times & feel the standard has definitely dropped. There was no milk in the fridge as they had run out so milk was brought in a paper cup. Milk was not placed in the fridge for our entire stay. The bar area is understaffed - long wait to order a drink. Pool area totally unattended by staff on a Monday - even no water available. This hotel is one of the Intercontinental brand & Hotel X is not doing the brand any favours. I hope the management lifts their game."

"The hotel itself is lovely with an eye on sustainability, the breakfast is a la Carte and generous in size. This would be a great hotel to stay at if working or attending an event, unfortunately we were not doing that, we were there for a few days of r’n’r and it proved to be really disappointing. The pool was small, there was no shade, the pool tables were dirty and it felt far from luxurious. We could not relax by the pool as it was in direct sunlight and very hot, my 90 year old father had no hope of enjoying any time relaxing by the pool - the rooftop bar was not open and so our only choice was to ‘relax’ in our rooms. The assistant manager appeared very dismissive when we asked to cancel our next 2 nites and the duty manager, while appearing more conducive to dialogue, could only manage a refund of one day even though the facilities were far from what we expected and wanted. We did end up leaving early and while I think the hotel itself was lovely, this is not a hotel to relax and chill out by the pool - something we were looking for"

"Had a great girls weekend away. Great hotel. Great service. Great rooftop bar. Good gym and rooftop pool. Had a king room with balcony. Was good size. Issues was just with the glass bathroom double door with a mirror opposite. So there was no getting away with going to the toilet in private. Bathroom lighting so bright. Also the hot water was only hot for about 30 seconds then freezing cold. This was in all our rooms on all 3 days. But lovely service and food."