"A very quirky place . Really enjoyed"

"Staff - were helpful and welcoming, except during Sunday morning check out. Unfortunately the bar/reception are staffed by the same person. She was also looking after guests eating breakfast and was run off her feet. Room-sitting area air con would not switch to heat mode. Left hand sink was blocked. Chips in bathroom floor tiles and mold in shower. Bedside lamp broken. Location-easy walking to Roma St, Queen St, Southbank and the valley. Parking-off site at First Pass about 5min walk away. Extremely tight car park, lots of reversing to allow other cars in/out. Hotel charge $25/night. Ok for a winter stay when cosy bar and no pool is needed. Would not upgrade to loft suite again."

"I love this hotel. Second time I have stayed here, I believe the first time was as Ovolo, this time as Ode, and it is just as impressive. As soon as you walk through the doors, you're in another world. 1920s building oozing original features and Art Deco class, but there is a fun, retro twist - for example, tape cassettes, film reels, David Bowie plate, bowling pin etc in perfectly placed spots. I was upgraded, and stayed in the Extra Large Heritage Room. It was so spacious, and gorgeous. Block out curtains, and blinds, sofa, large wall tv, full length mirror, mini bar/fridge, coffee machine, desk (well utilised for work), most comfortable bed with ample pillows, large shower, beautiful natural bath products.. Great location in a cool, unexplored part of Brisbane, on the edge of Spring Hill. Easy walk to Central Station (3 mins), and therefore CBD. Luxurious bar area, serving food/drinks - happy hour bar snacks 5-6pm, and good selection of cocktails. I noticed on a Fri night that you needed to have a booking for the more 'glam' part of this area for dinner, I managed to grab a tall table to enjoy my Spring Hill cherry martini (yum!) and Mooloolaba Prawns bar snack ($9). So so good, listening to old time music, with the buzz of the bar and dining area, just loved the atmosphere. Staff lovely. Small but very adequate breakfast included - salted nuts, and the yummiest pastries fresh from the oven. Also bowl of fruit, and barista made coffee was really good. I can't finish the review without mentioning the original lift still in service - amazing. I could go on - much loved stay, and will stay again (if I am lucky!)"

"We booked this hotel for a long weekend in Brisbane based on the attractive website, boutique branding and excellent CBD location. The heritage building itself is beautiful and the location is genuinely very convenient, but unfortunately the positives ended there for us. We arrived late in the evening and initially could not gain access to the hotel. When the night manager eventually appeared, the welcome was cold and unhelpful, and despite our luggage we were directed to one of the furthest rooms down multiple corridors without any assistance offered. The room itself was extremely disappointing. While large, it appeared not to have been properly cleaned in quite some time. Dust covered many surfaces, the carpet was dirty, the bathroom floor felt grimy underfoot, there were stains in the bathroom area, and the towel rack was broken. The towels themselves were thin and low quality, with no hand towels or face cloths provided. The bed was perhaps the biggest issue. The fitted sheet did not properly fit the mattress, there was no proper duvet cover, and the duvet insert itself had visible yellow staining and what appeared to be blood stains. The bedding arrangement consisted simply of sheets placed above and below the uncovered duvet, none of which fit correctly, making for a very uncomfortable and unpleasant night’s sleep. The advertised “continental breakfast” was also misleading. In practice, it consisted of a small table in the lobby bar area with a few apples and a jar containing what appeared to be stale nuts and dried fruit. My wife sampled it but immediately found it inedible due to how old and stale it tasted. On Saturday morning we politely asked housekeeping to vacuum, dust and mop the bathroom floor. Aside from leaving additional towels, none of this appeared to have been done, and we did not see housekeeping attend the room again during the remainder of our three-night stay. Attention to detail throughout the hotel also seemed absent. A neighbouring room’s room-service trays and dirty dishes remained outside their door from Saturday evening until our departure late Monday morning. Other issues included: * Air conditioning only with no heating option * A shower floor that felt slippery and unsafe * An unusual floor-to-ceiling mirror wall within the shower area that many guests may find uncomfortable, particularly female travellers seeking privacy The hotel bar appeared reasonably busy during happy hour with younger locals, but otherwise the hotel itself felt almost empty. Throughout our stay we only ever saw a single staff member on site at any given time, usually handling both reception and bar duties simultaneously. One interaction at the bar summed up the wider experience. When ordering two glasses of white wine, I was offered “house wine or…” before the staff member stopped mid-sentence. When I asked what the alternative was, the response seemed oddly irritated, and bottles were simply held up for me to choose from. Overall, the impression we were left with was of a hotel trading heavily on what was once probably a stylish and well-regarded boutique property, but which now appears poorly maintained, understaffed and lacking active management oversight. With proper investment, attention to cleanliness and a stronger hospitality culture, this hotel could again become an excellent place to stay. In its current condition, however, we could not recommend it."