"This hotel is one of the better ones in Melbourne. The service was great, the food was delicioius, the wine bar was great place to hang out, the rooms were a little bit luxurious and the bed was super comfortable. There is is lots to look at in this hotel with lots of textures imbeded in the decore"

"The architecture & interior design of this new hotel are stunning - lines, colours, materials, textures & tones. All major areas and the large room we stayed in (River Suite) were beautiful and comfortable. Customer service at reception and in restaurant (breakfast) was exceptional. Food delicious. Glad we had the experience here but unfortunately won’t return based on one big point of personal taste. Soundtrack in pool area was continually loud & intrusive - chill rhythms, beats and occasional vocals. Another patron requested volume lower but ignored. I think tracks & volume are likely “brand” determined?! Even in sign-declared “Serenity” hours post 6 pm (kids disallowed) the music remained energetic. For soak relaxation, I personally prefer quiet/gentle melodies or even silence. No beats. Sorry to labour point but Pool/Spa was a major disappointment to ears. Humble opinion."

"This is a fantastic new hotel in Melbourne; perfect for business travelers as it’s in a great location across from the convention center and within a 5-10 min drive of the main streets for shopping and offices. The rooms are well thought out and are big. Bathrooms are spacious and there’s even a filtered water tap within the rooms. I found the bedding to be comfortable, but agree with the reviews on the pillows. Housekeeping was thorough. The pool and gym are really well designed and have new equipment. Service is a little slow but well intentioned. This is common at the main restaurant where, while food is exceptional, the service feels disjointed at times. A small nit on an otherwise really sharp property. Look forward to staying again soon!"

"This was my first time staying at 1 Hotel Melbourne, and it really impressed me. The service is genuinely what makes this place special, every interaction felt warm, efficient, and personal. The woman who checked me in was an absolute delight (I really needed to get her name!) and set such a positive tone for the stay. The room itself was beautiful. It has that signature 1 Hotels, nature-inspired feel, real plants, calming colours, thoughtful finishes, heaps of storage (i mean heaps and so well thought out), and the most comfortable bed and robes. It all feels intentionally designed rather than just decorated. I also managed to get a great rate that included a late checkout, which was very much appreciated. The wellness area is a huge highlight. The indoor pool, spa, sauna and steam room are all a great size, perfectly maintained, and the pool temperature was spot on. It’s such a relaxing space the only thing missing is the option to order a drink or a snack, which would take it from great to exceptional. The gym is genuinely outstanding. One of the best hotel gyms I’ve used, huge range of equipment, all high quality, and the space itself has a gorgeous view that makes training feel like part of the experience rather than an afterthought. It’s a proper gym, not the usual token treadmill and dumbbell setup you get in most hotels. There were a couple of small things that could be improved. The shower had a noticeable urine smell, which didn’t match the rest of the room’s standard. Weird i know. And the TV casting from my iPhone was a bit temperamental, it worked, but not consistently, so hopefully something they can fine-tune. Location-wise, it’s brilliant. I stayed here to see Lady Gaga at Marvel Stadium, and it was an easy, short walk, couldn’t have been more convenient. Her dancers and crew were staying here too. Overall, 1 Hotel Melbourne delivers exactly what the brand promises: beautiful, sustainable design, a calming atmosphere, and truly exceptional service. With a few minor tweaks, it would have been a perfect stay and I’d absolutely stay again. I think I’ve found my new go to when in Melbourne!"

"The best hotel I have stayed in by far! I travel regularly, and Hotel 1 has set a completely new standard for exceptional service. The high standard throughout my stay was outstanding, and the attention to detail truly made the experience special. Every staff member was incredibly friendly, and the personalised check-in messages to see if I needed anything were unexpected but so appreciated. It’s rare to find a place where you feel so genuinely looked after. After staying here, I honestly don’t think I’ll be able to stay anywhere else when I return to Melbourne. Highly recommended! Lizelle"