"What a lovely stay. A seamless experience from check-in to check-out. Fabulously luxurious room, with a pretty view of the cathedral. We were in Melbourne to attend a ball and the walk in robe and spacious bathroom in our room allowed us to prepare easily. The LeLabo toiletries were gorgeous, and the addition of bath salts were very welcome for our sore feet at the end. Because the hotel is tucked away, there was very little city noise - which resulted in a peaceful sleep. Breakfast was delicious and the staff were very attentive to our needs. Thanks so much, and see you again soon!"

"Thank you but please fix the air conditioning in the gym. It was freezing cold in there and nowhere to adjust the controls. It’s unhealthy to work out in such extreme cold."

"In Melbourne for a couple of nights, this was my first stay at the Park Hyatt . Booking through Amex FHR, a couple of the benefits include a room upgrade and 12 o’clock check-in (subject to availability). Arriving mid morning, the receptionist was friendly and advised I would be contacted when my room became available. The allotted check in time of 3pm came and went. When I returned to the hotel at 430pm my luggage was still with the porter. Asking to speak to the duty manager, my room miraculously then became available - two drinks vouchers all that was provided for the inconvenience. The King View was spacious, with some lovely art deco influence and great view of parliament and the city. Whilst a few design aspects of the room are a little dated, it was comfortable and very well maintained. Sound proofing on the main door was poor, but thankfully I had an end of corridor room. Breakfast was good. There was the usual made to order eggs as well as a buffet. The buffet isn’t the largest, but there was a good quality selection. The omelette both days was absolutely delicious. In terms of evening dining, visiting early in the week the only option was the lobby bar (which closes at 10pm). Dining options for vegetarians were very limited (a pasta or a basic salad). In all, some detractors to the stay. I would however note that all the staff throughout the stay were very warm, from waitress to housekeeping wishing a pleasant day. Genuinely warm service for a city hotel."

"I had a wonderful experience at Park Hyatt Melbourne. From the moment I arrived, the staff gave me a warm welcome and kindly helped unload my luggage from the Uber. The receptionist graciously assisted with my early check-in at 11:30 a.m. and sent me a text about one hours later when my room was ready. What impressed me most was that all of my luggage had already been delivered to my room by the time I arrived. The staff’s thoughtful attention, professionalism, and exceptional service made me feel genuinely welcomed and very well cared for."

"Pros: Outstanding breakfast service and spa and fitness facilities. Great location. Charlie the cute labrador. Cons: Two odd things happened during our stay. 1. We were expected to signal for the daily room service via the ‘make up my room’ button but were not instructed at check/in. This is unusual and not my experience in any other hotels. 2. Our room was accessed by key card by other guests. I was in the room and not indisposed but consider this a serious breach of safety and security and one of the most basic requirements. While both things were rectified (room cleaned and keys updated) these experiences are well below expectations for a Hyatt property and not our experience at their other properties overseas - puzzling."