"Went to the Ritz Carlton Lobby Lounge for lunch to celebrate our anniversary; The staff and ambience were very welcoming. Re the food, the starters and mains were delicious but for the deserts - they had a limited choice - cake of the day and a flourless lemon cake which we ordered; both were stale and not fresh and not worth the $22-24 a piece that we paid."

"This was our third stay at the Ritz-Carlton Melbourne, and the service continues to be absolutely exceptional. The entire staff is incredible, and the housekeeping team especially has gone above and beyond every time. I have to single out Ashleigh. She has done more for us than we ever could have asked. We first stayed here on our honeymoon. On our second visit, my wife was pregnant, and when Ashleigh found out, she left us thoughtful goodies to help prepare for our little one. On our third visit, she remembered one of our favorite coffee shops in Melbourne and had pastries from it waiting in our room before we even arrived. These are the kinds of gestures you never forget. They show how much the team here genuinely cares and how much they value their guests. Thank you, Ashleigh, and thank you to the entire staff for making every stay so memorable. We’ll be back."

"All I like is the breakfast/meal menu which is amazing, you can eat as much as you want without any restrictions, hahaha The silly thing I did when I was here accidentally dropped an glass on the floor, but the staff immediately cleaned it up, lol"

"We stayed here for five nights in April for a City break. We initially wanted an older hotel but are so pleased we chose the Ritz Carlton. The service was outstanding at every level from check in to the room, bar, restaurant and concierge. The staff remembered where we were going and asked if we had enjoyed our visits. The concierge helped with any travel questions We ate a bar snack , breakfast and dinner. The standard was very high with each and very reasonably priced for a hotel. We also used the pool several times. Like everywhere it was spotlessly clean; well equipped with towels and dreamy loungers. The view from the pool , restaurant and our room over Melbourne was wonderful especially at night time. Highly recommended"

"Checked off the second Ritz Carlton in Australia ❤️ (Now waiting for RC Sydney to be built heh) First time using my Club Upgrade voucher and boy was this worth it! Kind of hard to miss with its striking tall facade in the Melbourne CBD and arriving at its awesome front door was a welcome sight after the coffin seat experience 🍀 Check in lobby on level 80 was lovely to start, later accompanied by escort to the RC Club on level 79 to complete the process. Really lovely lounge space with plenty natural lighting and really comfy seating with the window seats being exceptionally popular 🫠 Executive King Room was super nice and plenty space for 1pax with luggage, great space to lay out all my barang, and a ln excellent design for doing laundry hahah. 🥶 Club food and drinks were smal but quality ones, with fantastic service by the entire team - Megan, Boom, Jio, Damon, and Jai. Felt so take care of from start to end and completely surpassed my RC Perth experience. 👑 The ONLY negative was those darn thin slippers which I even had to call housekeeping for. Wearing the licious bathrobe and the Ibis-esque slippers made me feel like a schitzo 🔮"