"We had a week's stay in Melbourne and this was a perfect location for getting around Melbourne and seeing all main attractions, therefore a definite positive. Check in was very easy and seamless especially as we checked in just past midnight. Rooms large enough and extremely comfortable bed and pillows, good bathroom facilities and wonderful shower. Breakfast was exceptional, lovely city views, great choice of breakfast, wonderful coffee (as you would expect in Melbourne) and the staff were brilliant, personable, friendly, attentive and quick to clear tables. The rooftop pool is a very, very small pool and only relevant for a quick dip and not actually swimming, also no sun loungers only tables and chairs Highly recommend"

"The hotel is located in the heart of central Melbourne, the approach is in a small lane off the main road - but that was not too much of a challenge. The hotel has the typical Voco design - very modern, very contemporary and colourful. Our room was comfortable and had nice views of Melbourne city (we had a room on a high floor). Breakfast service was excellent - good options and a nice and bright restaurant. Overall service levels were good, though housekeeping in the room was a bit inconsistent - left you with the impression that it was done in a hurry. There are lots of restaurants at walking distance and tram stop is just a few minutes away."

"This was my 1st trip to Melbourne and when we arrived I will admit I was a little disappointed as the entry is down an alley and reception on the 6th floor. HOWEVER the staff are friendly and sooooo helpful. Once we got our bearings with Google maps I discovered this was a great location. Most good things are found in lane ways in Melbourne and Voco hotel is one of them. Our room was on the 15th floor. Incredible views of the city. We chose a slightly bigger 32 sqm room as we stayed a week. It was an odd layout with a huge separate toilet, and both shower and toilet had a view (but also thick curtains which remained closed). Nice to have chairs and table in the room but only a fridge, cups and glasses for 2, a kettle and that’s about it. So you need to eat out which is fine by me. Huge bed with crisp sheets. Aircon is weird. We found 25°c was comfortable during the day and 22°c at night. But it’s tricky to get right. The hotel restaurant/bar Blacksmith is outstanding. The best meals we had were here and MoVida Aqui was a close 2nd. I wish we’d had a few more at Blacksmith in hind sight. But there are plenty of options hiding in lanes around the hotel and across the road in Hardware Lane. Coles is a 7 min walk away in the closest shopping mall. Shopping.. WOW!!! This hotel is close to several malls and the trams are really close by too. We took the free tram ride down to Flinders almost daily for food, coffee and gelato. Also visit Et Al in Flinders for great funky clothes. The hotel is very new so everything is still in pretty good modern clean condition. The service staff do a lovely job fixing the rooms daily. There is great fresh filtered water available on level 6 to refill your water bottles. The hallways could do with a bit of spruce up around service doors but that’s a small thing. The pool is a small lap pool and the ladder was not manageable for me. We will definitely be back."

"Positives: We were able to check in at 2am after our flight was delayed Friendly staff Great location Modern amenities Competitively priced Luggage storage after check out Negatives: None We will be back!"

"For a fairly new hotel, this hotel already looking shabby. My room had a broken curtain requiring pinning on my first night. No water in rooms, slow service when I asked for some to be sent up. No bath mat on second night. No recognition because of bypassing reception when returning to the hotel. Overall, as a platinum member, I was disappointed in this hotel. There are better options in Melbourne and I won't be returning."