"The only good thing about this hotel is it is in a good location in Sydney. Rooms VERY small really tiny and very dark. The hotel is quite loud. I think this place wants to be hip which might be fine, but we were there for business. No desk in the room so no place to take business calls. No place to put even a suitcase. Service is very slow. Breakfast is not included so everyone has to order from the menu. It takes a long time to get food and even longer to get coffee."

"Absolutely loved staying at the Ace Hotel in Sydney. Couldn’t fault a thing. It’s a great location, and we loved our room. The shower in particular was amazing ! The restaurant downstairs was great and the staff were so friendly. We will definitely stay here next time we are in Sydney. Thanks again, Luke and Lachlan"

"Popped in for lunch on the recommendation of a friend. Wonderful atmosphere- a bit of an oasis in the frenzied locale of the CBD edge. Very New York with multiple spots to sit and have coffee/drinks/lunch. Very welcoming staff and great service. Enjoyed the library space with a great variety of interesting books to browse while waiting for food and drink. Highly recommend!"

"Ace Hotel has a great location in leafy Surry Hills surrounded by Art Galleries, excellent eating places and close to Hyde park. The hotel is welcoming and arty with a relaxed lobby lounge bar area and the restaurant which does excellent breakfasts/ brunch. I can recommend the French toast. Great coffee too. We almost loved our terrace room with its outside sitting terrace, very comfortable bed, and the novelty of a guitar and turntable . However the bathroom is immediately inside the door and is open plan with the bedroom. The lack of privacy is the reason I couldn’t score it higher."

"I made a last minute booking for my son and myself. I really loved the location so thought we'd cope having to share a bed seeing it was a king bed which we did. What I loved: - Amazing location, so central to everywhere - Really helpful and friendly staff - Beautiful interiors in all areas, a feast for the eyes while also being super cosy - Gorgeous bar, cafe and restaurants with really comfy couches to hang out in, wish we'd had more time to just to hang out downstairs on those couches and make the most of the places to eat there What I didn't love: - The half window which made the medium plus room feel really small and cramped which it kind of was, I thought it was going to be a bigger space for the price (probably got the worst room because of the last minute booking and availability) - No privacy between the bathroom and the bedroom. I guess that's fine for couples but I can't imagine all couples would love this. I totally get the walk through the bathroom from the entry which is a clever use of space. Just a door between the bathroom and bedroom would have been good - Not enough places to hang towels so they ended up on the floor Biggest bugbear: - The parking. I'd definitely stay here again in a bigger room or a room with a better window configuration but not if I needed to drive around the city during the day. The website stated 'Ace Hotel guests are offered a special rate of $50 per 24-hour period at this garage'. I shouldn't have assumed but I did assume this meant you could come and go during this 24 hour period and just pay $50. It was based on an hourly rate up to the $50. So each time we went and came back we had to keep paying for the parking which added up to quite a bit of money. It also didn't help that with the construction works next door we couldn't park out the front to unload so had to lug all our stuff from the parking building to the hotel. That wasn't pleasant."