"A stunning hotel that almost delivers perfection but lets me down on a very important area for me: the gym. Capella Sydney is genuinely one of the most beautiful Sydney hotels I have stayed in. The heritage building is magnificent, a sensitively restored Edwardian sandstone landmark right in the heart of the city, steps from Circular Quay, the Opera House and the Botanic Gardens. The location could not be better. The rooms are elegant and thoughtfully designed, with high-end finishes, curated artwork and a real sense of calm. Service throughout the hotel is warm and attentive, and Brasserie 1930 is excellent: a proper restaurant worthy of the property. The gym, however, is a serious disappointment and frankly not acceptable for a hotel of this calibre. The equipment is sparse and poorly maintained, the space was not cleaned during my visit and there was no staff on hand to assist. Worst of all, the air conditioning was non-existent or so inadequate as to make exercise unbearable. A five-star property charging these rates has an obligation to provide a proper gym, and Capella Sydney falls well short of that standard. It is the one area where the hotel genuinely lets itself and its guests down, and I would strongly encourage management to treat it as a priority rather than an afterthought. A world-class address in almost every respect, but the gym needs a complete rethink."

"My wife and I travel quite a bit all over the world (she runs marathons worldwide). We always stay in one of the "luxury" hotels. Through all those many years of travel we have never experienced a more professional, friendly, and detail-oriented staff than that of the Capella Sydney. That, coupled with first-class room accommodations, proximity to shopping, the finest Sydney restaurants, the Opera House, and much more make this an incredible stay. Next time in Sydney we wouldn't think of going to any other hotel. Five Stars!!"

"A really lovely hotel in an old historic building beautifully brought back to life. The rooms are large and very attractive with a bathroom big enough for a bath! A real luxury in most hotels these days. The staff were all excellent and very helpful. The position of the hotel is excellent, close to the ferry quays, museums, shopping, dining and the botanical gardens. A really fabulous location and hotel. The spa was also very good especially my massage but a bit pricey."

"I had great expectations for the Capella Sydney before my arrival and I am delighted to say they have all been exceeded! The heritage hardware is beautiful - all the historical features lovingly restored while enhanced with modern amenities. The bedroom was the perfect sanctuary after a busy day in the city; the bathroom perfectly outfitted with a spacious shower (great water pressure - which was a surprise considering this is not a new-build) and a fantastic free-standing bath; and the public spaces thoughtfully designed so they were clearly separated but yet seamlessly blended into a beautiful whole. I especially enjoyed the Living Room, a signature Capella offering, where I could relax over a cup of coffee while the Capella Culturalists looked after my requests. However I was even more impressed that after a short couple of years the hotel has managed to assemble such a capable team! I arrived in a taxi that dropped me across the road, and as I walked towards the property one of the bellmen walked briskly towards me and addressed me by my last name (impressive homework!) - what an arrival! I was promptly checked in by the warm front desk associates - very personal and sincere and set the tone for the rest of my stay. The Culturalists were all extremely helpful - full of local knowledge and therefore allowed me to have some of the most delicious meals. And the restaurant teams were awesome too. I had lunch at Aperture after I checked in and had a lively chat with Vincent; and every morning my breakfast was accompanied by a healthy dose of hospitality delivered by the team at Brasserie 1930. Food was consistently amazing - I had one of the best Wagyu burgers at Aperture! It is no wonder that the Capella Sydney is ranked amongst the top hotels in the world. I am looking forward to my next stay!"