"We had a wonderful family stay here this past May booked through Virtuoso. The property guaranteed us connecting rooms well in advance, which is incredibly helpful when traveling with young kids. The rooms were bright, clean, and modern. Every service touchpoint was smooth. Arranging the airport transfers was easy and competitively priced, and checking into our room directly upon arrival was a great touch. Both the restaurant breakfast and the in-room dining were excellent, and housekeeping was consistently thorough. A very reliable choice for families."

"Visited for a city break/professional obligations where I needed to be able to relax and get away from usual home stresses. Well positioned property, clearly benefiting from its prime location. Rooms are lovely and supremely comfortable - I stayed in a Deluxe room for 3 nights with additional club access. House keeping was great - always had a spotless room with extra turndown service, and ice buckets left for the juice I’d left out! Plenty of in room amenities. Lounge 32 was outstanding - nothing was too much bother for the staff. They remembered my name and room after my first arrival, and preferred seat. They asked why I was staying, and tailored offers of coffee etc around my schedule. They were even happy to give me an extra coffee to go (something I haven’t experienced in any other club lounge where they’re usually fairly militant at insisting everything is eaten/drunk in the lounge). Also utilised the (now closed) Endota spa on site - this was exactly as you’d expect for an Endota, although quite cramped and entry shared with the gym facilities, so while waiting for my treatment I was joined by various interesting characters. The Endota at the rocks is still available, and is a much more relaxing time. The only issue I had was at checkout when it transpired that when staff had processed an alteration to my booking (adding on a service) this resulted in my nightly room rate being increased. This was handled by the duty manager and refunded, however this seems like a system based error that needs to be addressed so others aren’t affected."

"I was in Sydney for business and chose the Four Seasons due to its proximity to the cruise ship pier, so it was location, location, location for me. My boss tried convincing me to stay in a newer hotel on the other side of the harbor, but I was convinced the Four Seasons was the right spot. Prior to my arrival, I’d sent an email to the hotel asking for an early check-in. My flight landed at 8:30am so after I collected my bags and headed for an Uber, the drive from the airport was about an hour. I didn’t expect to have my room available that early, so imagine my surprise (and delight) when they were able to accommodate me! And not just that, but the notes of my request were in my reservation so I didn’t even have to ask about it. The reception team welcomed me with open arms and honored my ask. It gave me the opportunity to shower and put on fresh clothes before heading out to meet my colleagues and welcome them to the Four Seasons and then head out into town to explore. The Rocks, the Opera House, the Botanical Gardens and even the shopping district are all within easy walking distance. My room was absolutely delightful and I felt wrapped in luxury even though it was a standard room! It was so spacious! I particularly loved the window seat where I could sit and people watch from above. The mini bar had plenty of options and the coffee machine was ready for the morning. I chose room service for the following morning and it was excellent - the food good, the coffee delicious! After exploring, I took advantage of the tub, wrapped myself in their cuddly robe and slippers and collapsed across the bed for a nap. Funny story about the bed. When I arrived, I sat on the edge of the bed to read something on my phone. It was soft and gave way like I would expect to find in a much cheaper hotel where previous guests (over time) would have left indentations from there weight. I thought, “hmmm … I’m surprised that the Four Seasons would have a mattress like this” … until the moment when I stretched across the bed in the afternoon! OH. MY. GOODNESS. The whole bed wrapped around me like a hug! The fluffy duvet, the soft, pristine sheets, the mattress, I felt like a Queen. I look forward to returning with my husband."