"Definitely is not 5star as advertised in the Accor app/ website. The Romney room with king bed is so small, a 5 star definitely mandates a bigger size of room. No swimming pool. Bathrobe is available but no slippers. The front desk is just that, a desk, in a very tight space. The officer though is really friendly. I got what I paid for, but I really think they should review their star rating to avoid misleading their prospective customers."

"The Hotel Woolstore was the first stop on our recent 2-week trek to Australia (from the US) and was super easy to manage, welcoming with really nice staff, stylish, clean and surprisingly quiet. It's located in the Pyrmont neighborhood, across Darling Harbor from the CBD, which is actually pretty quiet and residential. Easy to get to from the airport - just take the train to central station and transfer to the L1 light rail line to the convention walk, then a zig zag over to Murray St and you're there. Rooms are very soundproofed, beds comfy, the rooms have cool exposed beams and brick, bathroom is good sized, clean and well-lit. Plus, there's a really great restaurant in the lobby with excellent breakfasts and creative tapas at night. Just down the street is the Pyrmont ferry stop, where you can catch a spectacular ferry ride over to Circular Quay. Eventually a metro stop will be down the street too. Really first rate all around and highly recommended. It was an excellent place to acclimate to Sydney and Australia, and I wish we'd stayed there longer. Excellent value, for sure!"

"Stayed at this hotel while attending a concert close by, it is in a good location if you want to visit Darling Harbour, the Star casino and Pyrmont. The light rail is 5 minutes' walk and there are plenty of cafes and eateries nearby. The hotel itself is very good, quite compact and they have used the space well. We found the room stylish (but a little on the small size), the bed was comfortable. and the bathroom/shower was nice and roomy. We had double glazing on our window, so the room was fairly quiet. The room was clean and seemed well maintained when we arrived. Loved the free snacks and drinks provided, sort of like a free mini bar. (Why aren't other hotels doing this?) This hotel has a nice welcoming feel to it when you walk in from the street, the staff were respectful and friendly. We had coffee, dinner and breakfast at 'Percy's' which was good, loved the tapas, the service was a little up and down but OK. Overall, we really enjoyed our stay at this historic hotel, pricewise it is fairly reasonable."

"We stayed at Woolstore over the long weekend and I must say it was flawless from every aspect! The hotel is very cousy and viby. It has fantastic location in the middle of everything and yet hidden away at the heart of Pyrmont, making it ideal for Darling Harbour, Fish Markets, Pyrmont Pubs and Star City and Lyric Theatre. We visited all abovementioned locations in our three day staycation and had a great time! The service at the hotel and the restaurant was exceptional, from complementary cup of coffee at checkin, while waiting for our room, individual service at the bar in the evening, till the easy checkout. Spanish restaurant was great for lunch also with nice atmosphere and great food. Same can be stated about breakfast, there are not a lot of options but the food was very nicely presented and just the right amount to have energy throughout the day. Overall, it is not quite a Sofitel, but the experience was very good, only different! So if you are after a botique experience with almost the same location as the Sofitel, it is highly recommended!"

"This is the second time that I have stayed at the Hotel Woolstore 1888 (1888), and both times have been very enjoyable. The attention of all staff (Kitchen, Wait-staff and Front Desk) each time has been of a high standard. I have been fortunate to have travelled through parts of Africa, Pacific Nations, Australia and recently a road trip through Japan. The service that I have received from 1888 has easily matched service that I have encountered elsewhere. What I especially like is the blending of history with modern facilities. It certainly showcases modern Australia's relatively short history (since European settlement), which I admire and cherish as someone who equally embraces First Nation peoples. Keep up the great service."