"Altstadt Vienna is easily one of the best hotel experiences I’ve had in Europe. It manages to feel incredibly stylish and special without ever feeling overly designed or precious. Every room and corner has personality, the art collection is fantastic, and the entire hotel feels much more like staying in the beautiful home of someone with exceptional taste than in a traditional hotel. But what really makes Altstadt extraordinary is the hospitality. The staff are genuinely warm, thoughtful and incredibly attentive without ever being intrusive. There’s a generosity to the whole experience, from breakfast in the morning to afternoon tea and all the small details in between, that makes you feel truly looked after rather than simply accommodated. The location is also perfect: in a beautiful, interesting part of Vienna that feels local and lived-in, while still being incredibly easy to get everywhere. I stayed for an extended visit and by the end, Altstadt genuinely felt like home. Leaving was much harder than I expected. There are plenty of beautiful hotels in Vienna, but very few with this much character, warmth and soul. I wouldn’t consider staying anywhere else when I return."

"Altstadt is a “nicer” hotel. It gave me a lift and made my overall visit to Vienna more enjoyable. The people bring excellent execution to a quirky historic-building layout. It’s located close but not too close to the Hofberg, KHM, and Museum Quarter. Good taste and careful thought show up everywhere— the rooms (individual hvac controls particularly appreciated during our August visit); the Salon for breakfast (so well done and included in the rate), tea and drinks; and the pleasant and capable staff. The hotel is on narrow side street but faces a walkway to the St Ulrich church and plaza, which provides a charming open space and view— another example of the details that add up to such a satisfying stay."

"Great place with nice location. The rooms are each unique which is fun. The staff and service make you feel at home. I would certainly consider staying here again."

"The hotel itself is eccentric and unique housed in a former apartment building. Energetic and youthful staff. Room was small. They’ve got two seperate small duvets for the bed. A person used their key to enter my room while I was still alseep which I thought was very scary. Soundproof was quite bad, the room shakes when others walk on the hallway or close their doors. Breakfast was decent and can be sent to the room at just 5 euro."