"Do you like being lied to? Go , visit Sacher Hotel! They are good in it and , for no additional cost, they will laugh in your face , when confronted about it. Deal of the lifetime! I’ve rented two suites. Suite, according to the hotel website, is a room with separate living room and bedroom. For me for business purposes it was important. So… it was not separated. Just one, not very impressive room for outrageous price. I went down to reception and asked about it - the guy in the reception told me with broad smile, that that’s what they have and that’s it. More fun was underway. For the breakfast we were told to go to part of the restaurant open to public , long way to the buffet and not comfortable. The waiting time to get the breakfast was very long. Breakfast buffet was frequently incomplete, ordered warm dishes appeared after long waiting. Check-in slow and delayed. The location of the hotel is very good, but there are so many other hotels around…"

"If you have the opportunity to stay here, don’t hesitate—you’ll enjoy an unforgettable experience from the moment you walk through the doors. Every detail is thoughtfully considered, and the staff go above and beyond to make you feel genuinely welcome and valued. Their professionalism, warmth, and attention to detail ensure that every aspect of your stay is memorable. This is one of the rare hotels where the five-star rating is completely deserved. Breakfast is another highlight: an elegant setting, impeccable service, and an outstanding selection of high-quality, delicious specialties. Staying at Hotel Sacher is much more than a hotel stay—it’s an authentic Viennese experience."

"The Sacher Wien certainly lives up to its reputation as one of the world's finest hotels. Accommodations were beautiful. Service was amazing. Breakfasts were the perfect way to start the day --- Lucia was always so helpful and had a terrific smile. Location is ideal. As I said after my stay last year, I want to go back to Vienna just to stay at this hotel."

"Vienna is a city steeped in music and art, where classical melodies and timeless artworks weave into daily life, and grand imperial palaces stand harmoniously alongside cosy local cafés. Nestled in this iconic city, Hotel Sacher has thrived for 150 years since its opening in 1876. As Vienna’s only family-run luxury hotel, it embodies the poised refinement of old Europe and stands as the ultimate embodiment of authentic European old money style. The hotel was built on the site of the Kärntnertor Theater, erected back in 1709. After the Vienna State Opera was completed, the old theatre was demolished, and Eduard Sacher acquired the land to build his hotel. To this day, Hotel Sacher remains in the heart of the city, directly across from the Vienna State Opera. Major cultural landmarks including the Albertina Museum, the Hofburg Palace are all within easy walking distance. Boasting an illustrious heritage, the hotel ranks 49th on the World’s 50 Best Hotels list. It is one of only two establishments in Austria to hold a Michelin Three Key rating and serves as a distinguished member of LHW. The intimate lobby exudes exquisite taste, with walnut wall panels paired with burgundy velvet furnishings that evoke the romantic grandeur of the Habsburg Empire. Behind the reception lies a photo gallery, a hall of fame featuring portraits of nobles, celebrities, statesmen and artists, chronicling the hotel’s glorious history across two centuries. The hotel underwent its first major renovation starting in 2004, led by renowned French designer Pierre-Yves Rochon. The project lasted eight years, and the hotel reopened to guests in 2012. Its exclusive noble floor was fully refurbished in 2017. Today, it offers 152 guest rooms and suites, with the smallest room covering 27 square metres. Every interior detail is personally curated by the hotel’s family owners. All suites are named after operas, and the hallways are adorned with 19th-century Chinoiserie wallpaper popular among European high society at the time. The Deluxe Room with View features a soft Tiffany blue palette. Damask wallpaper, velvet curtains, walnut furniture and brass lighting blend gracefully, creating a perfect fusion of gentle elegance and classic luxury. Floor-to-ceiling windows frame unbeatable views of the opera house, requiring no filters at all. Welcome amenities include champagne and miniature Sacher cakes, while all non-alcoholic drinks in the in-room minibar are replenished free of charge daily. The bathroom is thoughtfully appointed with bespoke toiletries. A powerful rainfall shower effortlessly washes away travel fatigue. The attentive turndown service even embroiders guests’ names on pillowcases, delivering a uniquely personal touch of romance. The original Sacher-Torte is another world-famous highlight. Crafted following a centuries-old secret recipe by hand, it draws endless queues outside Café Sacher. Fortunately for hotel guests, this iconic treat is served directly to rooms and breakfast tables. Three private bars inside the hotel also serve authentic Sacher-Torte. Breakfast is presented in a classic European semi-buffet style, featuring a wide selection of traditional Austrian pastries, sparkling wine, cold cuts and freshly baked bread. Made-to-order hot dishes such as caviar scrambled eggs and truffle ham eggs elevate the luxury dining experience to new heights. From its origins as an old theatre to a legendary luxury hotel, and from its signature cake to unparalleled hospitality, Hotel Sacher has stood firmly in central Vienna for 150 years. It has witnessed the city’s evolution while staying true to timeless traditions. It carries forward Vienna’s artistic spirit through its culinary heritage and defines understated luxury with meticulous details, offering every guest an authentic taste of century-old European old money charm."

"Went there for a lunch, service was fast and friendy, food was good."