"This was an incredibly beautiful hotel! This is set in an historic building, and the finishes and furnishings of both the rooms and the hotel, broadly, are all elegant and high-end. The hotel is within a short walk of both the university and the main square, but far enough away that you are in a relatively quiet neighborhood. The staff was all very friendly, and although I didn't eat at the restaurant on-site, the bar has a great menu of quality cocktails."

"Had a great stay at Sapphire House Antwerp – Autograph Collection by Marriott 🏨✨ Spacious and comfortable room 🛏️, beautiful and clean bathroom 🚿, and a cozy atmosphere to relax after a day exploring Antwerp 🚶‍♂️ Breakfast was good 🍳☕ and parking access was easy and convenient 🚗👍 Reception staff were polite, friendly, and welcoming 😊 with smooth and hassle-free check-in/check-out. Overall a very pleasant stay and would definitely recommend."

"Excellent location . . . historic Antwerp + walking distance to EVERYTHING. Beautiful historic hotel . . . from the moment you see the hotel and then walk into the Sapphire House, you know you are in somewhere special. Hotel is quiet, clean, beautiful, and relaxing breakfast with good food . . . checked all the boxes. Most importantly, all associates were personable & helpful, always with a warming smile. Special thanks to Insaf, Sapphire Hotel associate who took excellent care of us throughout our stay - - - always made us feel special and VIP! Please give our thanks to Insaf! Great stay and would definitely be our first choice for Antwerp."

"We spent three nights at Hotel Sapphire in Antwerp, booking two rooms with breakfast included, as well as an additional dog package for our French Bulldog, Carlos. While the hotel impressed us with its modern design and central location, our overall experience was unfortunately mixed. Our stay began with a very time-consuming check-in process, and we received our rooms only on the second attempt. Once inside, we immediately noticed that nothing had been prepared for Carlos—the promised dog package was missing. After pointing this out at reception, we were given two loose food bowls, one dog blanket, and a small dog bed. Unfortunately, the bed was far too small for a French Bulldog, so we had to complain again. The staff informed us that no larger beds were available, which left us with no option other than to return the unusable bed. Adding to the frustration, we had to change one room once more and were charged an additional €25 per night for the new room. For a 5-star hotel, this was disappointing. The hotel itself is beautifully designed, stylish, and located right in the city center—ideal for exploring Antwerp on foot. Our rooms faced the inner courtyard and were wonderfully quiet, providing excellent sleeping comfort. However, service was noticeably lacking, especially in the lounge and during breakfast. Instead of relaxing and enjoying the atmosphere, we often found ourselves searching for hotel staff to place even simple orders. This is far from the standard one expects at a hotel of this category. Overall, Hotel Sapphire offers a great location and outstanding design, but for the price and its 5-star rating, the service quality leaves room for significant improvement."