"We had the best trip! The grounds are well kept and the service was amazing. Jai went above and beyond in his service making sure we were taken care of! Would highly recommended!"

"Our stay at the Loren was a clear four-star experience. We loved it, and will return. The pluses: Delicious food, including the chef's night five-course dinner with wine pairings, Chef Nick Elmi. A gorgeous room: large room, storage/bureaus/bedside/closet areas/bathroom with two sinks and the most sink counter experience I've ever experienced. A large, partly shaded terrace overlooking plantings and the Atlantic ocean; it had two lounge chairs, a long couch, and a cocktail table. We relaxed and napped here, and it was completely tranquil listening to the ocean. Lovely little pink sand beach, great for swimming. Two pools, one a small kiddy type pool, the other a not-so-large adult pool, but very nicely appointed. The staff at the Loren are so thoughtful and kind. When I complained about a noisy private event at the outdoor tented deck, the hotel manager, Juan, came down, helped my husband and I move our belongings to chairs farther away from the noise, and had the music turned down a bit. This is my only pet peeve at the Loren, the music at the event was very disruptive. At the pool deck, Jai and the other staff were swift in setting up your chairs, bringing (and refreshing) your water, and taking and delivering food orders. Minor quibbles: the gym is small and limited for a hotel at this price point. It was also a little hot in the gym. The wonderful hotel room bathroom lacked a good make-up mirror. The stand-alone mirror they had was large, but it did not have its own internal light. While I was on vacation at the hotel, my husband was there for two days of business out of the five days we were there. The Loren also served a delicious business dinner on a private terrace for our group. Really wonderful. And to cap it all off, when our hired car did not show up to take us to the airport, a staff member's cousin showed up in his taxi to take us there."

"The loren was amazing! Food was great and the staff at the pool was incredible. Highly recommend!"

"We experienced a fantastic vacation staying at The Loren at Pink Beach. The hotel is a beautiful property in a wonderful location. The rooms are very clean and modern and the pool and beach area are well maintained and very inviting. Most importantly all the staff were wonderful! Everyone there could not be more friendly and welcoming. In particular, Brittany the concierge, was incredibly helpful and generous with her time. Not only did she assist us with various reservations but her knowledge of the area enabled her to offer much valuable advice that truly made a huge difference in ensuring that we could optimize our time on the island. We would not hesitate to go back."

"The Loren is absolutely beautiful and I really want to love it. However, each time I go, it breaks my heart a little as it always fails to be an enjoyable experience because of something weird that just shouldn't be done and could be easily fixed. The first time was at the brunch. They came to our table once to take a drink order and never came back when those drinks were finished. Getting a waiters attention to order more was almost impossible for some reason so our table had one drink the entire brunch. If they do that for every table that's a lot of lost revenue. I was definitely ready to order more! This last time I went was for a birthday dinner at the Jazz night. The setting is great, the food came out fast and was good. The music was good and it was nice to see locals performing. However, they were playing so loud that I could barely hear the person right next to me and only if they screamed two inches from my ear. I could not talk without straining my voice. This is not an exaggeration. Someone at the table asked if it could be turned down a bit but I don't think the waiter could hear him ask because the music kept blaring (they might have turned it down half a decibel). I had to scream at the top of my lungs multiple times to get the attention of the waiter because the music was so loud. Also, in multiple instances, when the waiter came to the table he took an order for one drink from a single person (it was for a glass of water in one instance) and basically sprinted off without looking around to see that the other end of the table was trying to get his attention to order at the same time. They only had one poor bartender for all the tables and the bar so the drinks were super slow to come out. I may have it all wrong, but if they turned it down to a level that patrons can still chat to each other and be able to communicate with the waiter it would be a much better experience and I would actually make an effort to come back. If for some reason, the music needs to be loud enough to be heard in Dockyard, then the event should be held outside. It's an expensive way to have your hearing damaged. The best part of the night was our interaction with the door man. He was a young Bermudian and helped us out with directions. It was so nice to see a pleasant young Bermudian working in hospitality. He was very knowledgeable and polite and it was so refreshing to be able to communicate easily with a person who is fluent in English and knows the island."