"I was really impressed with my stay at Emiliano on this trip. The staff were amazing - the reception team (particularly Fabrizio) were very welcoming, friendly and so helpful but honestly, this was the case for everyone I came across. They really made me feel welcome. The communication was excellent, I arrived early and the team went above and beyond to make me feel welcome until the room was ready. The room was lovely, spacious and so very clean. Breaking was delicious, amazing service. I loved the beach service too. Very good value for money."

"The rooms were lovely and were very clean, however food in the hotel was very expensive and not nearly as good quality as local restaurants where you can get excellent, high quality food for a fraction of the price. The staff were amazing, very helpful and friendly and could not do enough for us. My top tip would be to decline the tour guide recommended by the hotel… he was excellent but we paid nearly $1,000 AUD for the day which we were shocked by. Our own fault really as we were informed of the hourly rate, but we lost track of time as the guide was very careful to make sure we spent as much time with him as possible. In summary, would definitely stay in Emiliano… a beautiful hotel and fabulous location, but eat elsewhere and source a more reasonable tourist guide yourself."

"This hotel is the perfect location to relax, eat, and spend time in the ocean! You walk across the street and they have lounge chairs for you!! The Emiliano Team is the best! Thank you Fernanda, Hillary, Cissa ,and the entire Emiliano staff! The Emiliano is a SLH; well decorated and architecturally designed. Unfortunately, the humidity has affected some of the spaces; water marks in the ceiling, water damage on wood, and inefficient repairs. There is a higher expectation of maintaining the brand standards of hotels identified as “fine/luxury hotels”. However, they were not so egregious to stay elsewhere. ROOMS: We were upgraded to an ocean view which is nice to have the balcony. The rooms were basically the same. FOOD: Food is DELICIOUS!! Service is EXCELLENT!!! I can’t say it enough how wonderful the staff is at making you feel comfortable and learning the language without judgement. Thank you Sir Maia our host for breakfast. Try everything for breakfast, lunch, and dinner. The Emiliano has a special course meal when there is a full moon. We regretted going elsewhere for our celebratory dinner. POOL: Small but rooftop views are beautiful! It’s great if you enjoy lounging. The pool bar is great, plenty of seating for having a meal without the sun beating down on you. The team is great. SPA: GO!!!!! Suggestion for hotel - please consider full figured women😉 (top/bottom) when purchasing robes and massage attire. Thank again Fernanda, Hillary,, and Cissi! These ladies set the tone for our vacation/ celebration - coordinating concert tickets at the Blue Note, suggestions for great dining, (we chose wrong😂) and just all around great spirits! The gentlemen were also attentive (Henry and concierge team, rooftop staff, and host in the dining hall). It was more than kindness; they have such a good balance of professionalism and engagement that overshadowed any superficial deficiencies of the hotel - which were out of their control. We will be back..as long as they are here! Just kidding NOT KIDDING😂!"