"Absolutely one of the nicest hotels I’ve stayed in. Just lovely on all levels."

"The hotel facility is wonderful. Great location, beautiful and quiet rooms. Booked through Trip Advisor and while checking in the hotel front desk claimed it had a lesser room reserved for me than what I booked. I showed my confirmation reservation. They nonetheless claimed that my reservation is not what was actually booked by Trip Advisor. Fortunately the hotel accommodated me anyway - likely because the hotel was not very full. I contacted Trip Advisor but their support team seemed very unconcerned. Don’t think I’ll ever book with Trip Advisor again."

"We very much enjoyed our stay at Le Mount Stephen. Both the hotel and our room were extremely clean. Everything in our room functioned properly and every singe staff member we interacted with was pleasant. The one type of bottled water they provide is included with the room, which is very convenient for those who are going out and about. Also, there was an electric kettle in our room so if you’re a tea drinker, you can actually have a cup of tea that is not brewed in the same machine as coffee, and therefore does not taste like coffee. The chromotherapy shower is wonderful as is the shower water pressure. We had a few questions regarding directions and food, so we visited the concierge one afternoon. His name was Michael and he was VERY helpful. We cannot comment on Bar George, as we unfortunately did not have the time to visit it. There is construction going on near the hotel, so be aware of that if walking or driving in the area, as your smartphone directions may be incorrect. The construction did not cause noise to be heard in our room. It was a very quiet room. My husband joined the Leaders Club prior to our hotel visit. However, I was the one who made the reservation. Therefore, we were not able to take advantage of any of the benefits of the Leader’s Club during our stay. We were okay with that, but if the Leaders Club benefits are important to you, please make sure the person who is a member is also the one making the reservations."

"This hotel is in a good location. a/c, black out shades, room was clean, water pressure, bed all good. Closet space minimal. Staff friendly. Biggest negative is we had a junior suite - and the room was one big open box. The bathroom, directly across from the bed. The bathroom is frosted glass with a sliding frosted glass door. So this is not good for light nor noise. Never really seen a room with this layout. Bar is hopping but $. Main dining room food was fair. Breakfast was included in my deal, I was solo, waiter rang me up for 2 people, I think larger tip for him. We did have dog nearby that was barking for bit. LHW member, didn't get upgraded. A buddy of mine, who checked in after me, got upgrade to a nicer room then me. They could have upgraded me, then upgraded him to my room. So I know one was available. Because of this room layout, I would not stay here again, and next time in Montreal, I would try another hotel."

"This is an outstanding hotel with A+ beds, showers, and service. Special commendation to Alex."