"A wonderfully located hotel with impeccable bilingual staff catering to your every whim with utmost professionalism. The rooms are luxuriously cosy, with plenty of nice touches. Guests with disabilities should probably go elsewhere (many stairs, thresholds, etc.). The two restaurants are fine, although probably not as classy as they pretend to be. A stay will make a serious dent in your bank balance, but for us it was worth it just to be looked after so well."

"This was our third visit to Manoir Hovey, but the first time visiting in the winter. And while nothing beats the warmth and sounds of a summertime lakefront experience, we did encounter some picture-perfect snowfalls during our winter stay that made the experience quite beautiful. We were also able to attend one of the special Relais & Châteaux collaboration dinners with visiting Twin Farms (Vermont) Chefs during March Break, which was fun. For this winter visit, I opted to book a room in the main building to be able to comfortably walk indoors to the restaurants, and to be just steps from the pool and spa. And just like we found with previous visits, the grounds were pretty, the Spa & thermal circuit was relaxing with a beautiful view of the tree-lined lake, and the food was consistently 5-star. But it's the staff and their dedication to providing excellent service who really make this place worth the 5 star review, everyone from the Reception Staff, to the Snow Clearing/Grounds Staff, right down to the Intern at Le Hatley restaurant. I cannot think of another place I have visited that rises to the same level. Yes, it's expensive, but given the high caliber of service, overall comfortable luxury, and lakefront location, understandably so. Another guest expressed the same sentiment to me in the privacy of the gym, having travelled up from the U.S. for a ladies' getaway weekend - the service truly is excellent! From Warren at breakfast, who corrected a reservation mistake without even having to ask my name because he remembered me from the previous day, to the reception staff who worked around our schedule to send someone to replace dead batteries in a remote, to the perfectly bilingual restaurant servers who happily recommended their favourite dishes to us, to Fabien who took the time to explain in detail how they made the creative appetizers each night, to Patrick who selected and poured several exquisite wine pairings - the staff have a talent for making you relax and feel like you're being taken care of, unlike any other place I've been in Canada. And while the lake was frozen, the main pool and hot tub were heated. So even in below-freezing temperatures, the pool water was pleasantly warm, with a heat lamp pointed at the towels and hooks where you leave your robe near the hot tub. The walkways were shovelled after each snowfall, and the staff cleared snow off every guest's car each morning, which we were thankful for on our departure day. The breakfast buffet is really quite superb, including homemade croissants and pastries, pork terrine and charcuterie, pickles and sauces, smoothies and fresh fruit, and my favourite smoked salmon with sauce vierge. Half of the breakfast buffet selection changes daily or every few days, so it's always interesting to see what's available each morning. And if you eat one too many pastries at breakfast, there is a well-furnished gym, but guests have to provide their own willpower, so in my experience it's never full. Le Hatley restaurant is always a foodie's delight, and when I let the staff gently push me out of my comfort zone, I have the best experiences. I admittedly bring my own biases with me, but the staff at Le Hatley absolutely shine when I trust their recommendations - there's nothing they do better! This trip, for example, we discovered that Manoir Hovey had worked with a local winery to make their own sparkling wine label using a mix of 3 local grapes, which was truly fantastic - the colour, the fruit-forward flavours, the fine bubbles. If you kick-start your vacation with a trip to the Spa and the Thermal Circuit, and then take advantage of the culinary expertise at either restaurant, I think there's a very good chance you'll also have a 5-star experience!"

"Not the first visit to the excellent Manoir Hovey, which seems even better in the quiet of winter than in the fuller flush of summer. A first time visit to the spa opened whole new possibilities, including the thermal circuit once after dinner. Views from the hot tub under a falling snow are hard to beat. A glad nod to Marc at the spa, for possibly one of the best massages we’ve ever had."