"Large hotel built into an old meat-packing plant, with lots of exposed equipment and information cards along cat walks leading to different areas. Comfortable, clean room, ample space in bathroom (but what was with the see-through door on the WC?), wall to wall window looking out at fjord. Furnished to suggest the era of the plan's heyday. Lots of stairs and walking--would not be easy for those with limited mobility. Complimentary shuttle to downtown Puerto Natales."

"This hotel is Willie Wonka meets Ritz Carlton meets Steampunk. Built around 1910 as a place where sheep were brought for slaughter, butcher and their hides tanned, the preserved structure has been transformed into a modern day luxury hotel. In fact, for a short time, this was a museum before being converted into a hotel. The machinery that enabled the cold storage is still present and pristine condition. The spaces are spectacular and make you feel as if you’re walking through another time in place. Kudos to the architects who maintained the integrity of the building and integrated all the elements needed for travelers to enjoy Patagonia. Our room had a million dollar view across the fjord and amenities included a large soaking tub, perfect after a hike. The bar and restaurants space is enormous with soaring ceiling heights, and all of the original architectural elements. It’s wherever the original Tannery was located. Breakfast is a buffet with eggs to order. Dinner was terrific and better than any of the two we had in town. And the space…wow… Last, service…. The staff was lovely. Everyone was so friendly and helpful. Callouts to the concierge team who made restaurant suggestions and reservations."

"This is an excellent and interesting hotel full of history and sumptuous accommodations."

"Amazing facility that is one of the most unique we’ve ever stayed in anywhere in the world. The service was awesome. The rooms were phenomenal…. And the view was breathtaking. We had amazing excursions with the fjords end navigation, as well as the eastern hiking excursion. We will be back. We would definitely recommend."