"Not enough space to say how terrible the breakfast is here. It is worse than any Holiday Inn Express. Every item is the poorest low quality food they can buy & get away with. Cheap supermarket sliced bread in plastic wrappers just placed on counter in wrapper. There is a sharp bread knife on a board. I asked why (?) as all the bread is pre sliced white. Staff cannot answer why, its just there. Milk only 1 type, no semi skimmed nor oat. Cereal is in plastic funnels only 2 types, one of which is a very unhealthy chocolate one! The other is the cheapest supermarket cornflakes. No muesli or granola just the cheapest cereals from Wellcome. No croissants nor any kind of pastry selection / no choice at all , just hard brown rolls that are inedible. No choice of fruit just 1 small plate of cut pale looking watermelon pieces. Most days no bacon even though a sign says "bacon" on the buffet counter. Staff just said "don't have today" then turned the bacon sign around to face away. only 2 days out of 7 did bacon appear and then it's put in a tray with no lid and so is cold. Some terrible looking cheap ham is swimming in a tray of water. There are 2 domestic type kitchen toasters in a corner of the buffet bar. They are very slow to toast so a queue builds up. When 1 person is using the toasters nobody else can get to them as the corner location means 1 person just blocks access . No thought has been given given to this crowded corner so the flow is poor. Most days there is a "chef" cooking eggs behind a screen. He has no personality and doesn't know how to talk to guests neither in Chinese nor English. He should not be in a front line customer facing job. He is actually monosyllabic and quite rude. In 5 years as IHG Diamond having stayed at all IHG brands extensively this is the worst breakfast experience any IHG hotel ever. Everything you see and taste is the subject of severe cost cutting and buying the cheapest option possible. No choice ! It's almost like they've said "how cheaply can we go to cut costs and get away with it"? I wouldn't be surprised to see this hotel re branded once the current IHG management contract expires."

"Exceptional property in a great location just moments from wan chai station, close to great local food eats markets and the rooms are stunning well laid out, Shanghai tang toiletries, just rooms get a bit cold so they can bring you a heater. Loved this property."

"A good hotel for a short stay in exciting Wan Chai area in Hong Kong, and was the main reason we chose Indigo was we were visiting friends who live in Wan Chai. The rooms are decent size, IHG status recognised (in fact they write you a letter at check in , which was nice), the rooms are clean and well equipped, only 8 rooms per floor, staff friendly, small but functional gym, we did not book breakfast as there were plenty of local choices just near the hotel, the location is awesome, quick walk to Johnston Road and Hennessy Rd for all dining and local shops. Overall a good stay, thank you to Ivan who checked us in, and the very friendly and responsive Housekeeping staff."

"Commendations The service rendered throughout our residence proved nothing short of exemplary—a testament to Hong Kong’s venerable tradition of hospitality excellence. Upon discovering, on our inaugural evening, that the shower apparatus had succumbed to mechanical failure, we reported the matter with modest expectations. The establishment’s response, however, was immediate and magnanimous: not merely a change of quarters, but an elevation to more capacious accommodation, supplemented by an additional bed, all without pecuniary imposition. The communication throughout this episode was conducted with admirable alacrity and genuine solicitude—an experience that lingers most favourably in recollection. As to situation, the hotel occupies a position of considerable strategic merit. Ensconced in the pulsating heart of Wan Chai, one descends quite literally into the Wan Chai Market, whilst the surrounding streets proffer a veritable cornucopia of culinary establishments—from authentic Cantonese fare to cosmopolitan gastronomy of every conceivable provenance. The abundance borders on the overwhelming; one could scarcely exhaust the possibilities in a fortnight’s dedicated exploration. The Wan Chai MTR station lies a mere five minutes’ leisurely stroll from the hotel’s entrance, affording swift and effortless connexion to the entirety of Hong Kong’s admirably efficient transit network. Both the Hong Kong Convention and Exhibition Centre and the refined precincts of Pacific Place lie within a quarter-hour’s perambulation, rendering the location equally felicitous for the commercial traveller and the leisured flâneur alike. Reservations One must acknowledge, with due candour, that the establishment—having now weathered some twelve years since its inauguration—betrays certain intimations of temporal passage. Whilst maintenance remains adequate to purpose, the discerning eye cannot fail to detect a patina of age when measured against more recently erected competitors. The immediate environs, characterised by imposing edifices on every quarter, afford virtually no prospect whatsoever. For those guests who harbour particular attachment to visual amenity or the benediction of natural illumination, this circumstance may prove disappointing. The morning repast, I confess, struck a rather pedestrian note—somewhat unexpected for a property bearing the InterContinental Hotels Group imprimatur. This deficiency, however, is rendered largely academic by the embarrassment of superior breakfast establishments within easy walking distance. I would counsel, with some conviction, that one forsake the hotel’s offerings entirely and venture forth into the neighbourhood, where culinary rewards of far greater distinction await. Concluding Reflections At a tariff of HKD 2,770 for two nights’ lodging—in so central and costly a district as Wan Chai—the establishment represents genuinely commendable value. For the traveller whose priorities incline toward situational convenience, operational efficiency, and fiscal prudence, rather than panoramic vistas or resort-style indulgences, Hotel Indigo Wan Chai commends itself as an eminently practical and dependable selection.​​​​​​​​​​​​​​​​"

"Excellent hotel. Rooms are really lovely and comfortable. Staff and service is extremely good. Great location. Fabulous shops nearby too for coffee, food, cakes etc if you wanted a change to the excellent room service."