1/5

Four Seasons Hotel Hangzhou at West Lake

Hangzhou, China • West Lake • SPLURGE

avg. $543 / night

Includes $29 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

Exclusive PressBeyond Benefits

Get to where you see yourself

Ultra-clean, global, hand-picked hotel curation & imagery designed to help you visualize enticing environments and the elevated social experiences they create

Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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PB hotel design editorial

At the southern edge of West Lake — a body of water so culturally freighted that the Song Dynasty poet Su Dongpo reshaped its causeways, and emperors built palaces along its banks for a thousand years — a low-slung compound of grey-tiled pavilions was completed in 2010 to house the Four Seasons Hotel Hangzhou. The architecture, conceived to sit within a protected landscape of extraordinary sensitivity, draws on the vocabulary of imperial Chinese garden design: upturned roof ridges in the northern palace style, white marble balustrades stepping to the water's edge, and a central pavilion whose reflection in the still lake at dusk produces an image so composed it might have been planned by a landscape painter rather than an engineer. Conceived across 78 rooms and villas arranged around a network of ponds and gardens, the interiors balance warmth against formality. Guest rooms are finished in panels of warm-toned timber, latticed screens filtering garden views, with hand-embroidered silk panels above the beds depicting blossoming branches in the chinoiserie tradition. The Chinese restaurant draws its energy from lacquered red columns, exposed timber roof trusses, and brick flooring — a palette closer to a Ming-era teahouse than contemporary hotel dining. The indoor pool, lined in deep teal mosaic beneath coffered ceilings of pierced metalwork, borrows from bathhouse architecture while maintaining its own contemporary precision. Throughout, the property holds the tension between historical reverence and modern comfort without resolving it in either direction.

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About

In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight.

Amenities

Business center

Fitness center

Room service

Restaurant

Suites

Internet

Kids Activities

Free Parking

Wheelchair Access

Bar/Lounge

Four Seasons Hotel Hangzhou at West Lake Reviews

833 reviews

"We had a amazing stay here. Both the Italian and Chinese cuisine are great, especially the Chinese. Also, any staff we encountered treated us so well and gave us the best experience. Special thanks to our room attendant Clark for the cute gift. We loved it!"

A Tripadvisor traveler review

Mar 21, 2026

"Beautiful vintage setting, great food and amazing gardens. Not great value for money at the price point, Hangzhou as many options at one fourth the price which are great five stars for visiting the area."

A Tripadvisor traveler review

Mar 21, 2026

"這次入住西子湖四季酒店的體驗非常溫暖。 從入住開始就感受到細緻而真誠的服務,讓人很放鬆、很安心。 特別感謝房務員 Star、前台 Maggie,以及 Bell Desk 的 Waing 和 Angel,每一位都親切專業。 下雨、天氣寒冷時主動準備雨傘,甚至貼心把物品直接送到房間,讓人不用深夜外出取物,真的很感動。 早餐時服務人員會留意是否需要補熱茶,上餐節奏也安排得剛剛好,可以慢慢享受早晨。 整體服務自然不做作,卻處處讓人感受到被照顧,是會想再回來的飯店。"

A Tripadvisor traveler review

Feb 08, 2026

"On the shores of West Lake, the location is unparalleled—simply fantastic—and invites a leisurely round trip along the Su Causeway and its surroundings. And the hotel itself! A dreamlike place, with its beautiful gardens, magnificent buildings, and enchanting pavilions. Indescribable. The rooms are comfortable and completely silent. In the lobby, the guzheng is played live every afternoon, providing the perfect tone for the hotel’s perfect atmosphere. Excellent breakfast. For dinner, we tried Jin Sha, which serves traditional Chinese cuisine. It is important to note that the staff has an excellent command of English. My only regret is not having stayed longer"

A Tripadvisor traveler review

Jan 18, 2026

"My stay at the Four Seasons was truly an exceptional experience. I would like to sincerely thank the reception team for their warm welcome and outstanding professionalism from the moment I arrived — they made me feel genuinely valued as a guest. A special thank you to the concierge lady for her exceptional service, attention to detail, and willingness to go above and beyond to assist with every request. I would also like to express my appreciation to the room attendant for the beautiful handwritten messages and thoughtful gifts, which were such a lovely touch and will remain cherished memories of my stay. A truly unforgettable experience, and I look forward to returning"

A Tripadvisor traveler review

Jan 09, 2026

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Four Seasons Hotel Hangzhou at West Lake | Best Design-Driven Stays in Hangzhou, China