"It is with great pleasure that I write to express our sincere appreciation for the exceptional experience we had during our stay at Ritz-Carlton Reserve in Rissai Valley. From the moment we arrived, we were warmly welcomed by staff members whose genuine friendliness and attentiveness made us feel immediately at ease—less like guests at a resort and more like friends visiting a beautiful home. Manager Ms. Hu Jin and Sisse, who kindly provided us with a detailed and thoughtful introduction to the resort. Their explanation of the resort’s philosophy, along with the stories behind each carefully curated decorative element, added great depth and meaning to our stay and allowed us to truly appreciate the spirit of the property. Our arrival experience was equally memorable. Mr. Xu (胥师傅) met us at the train station and personally drove us to the resort, offering a seamless and comfortable transition that set a wonderful tone for the rest of our visit. We also thoroughly enjoyed the handcrafted bead workshop (串藏珠) led by Ann, Audrey, and Kary. Their professionalism, patience, and creativity made the session both engaging and relaxing, and it was clear how passionate they were about sharing this experience. In addition, Daniel and his colleague’s introduction to the Activity Centre was informative and welcoming, helping us make the most of the facilities available. Please extend our heartfelt thanks to the entire team for creating such a memorable and enriching stay. We truly look forward to returning in the future. Warm regards, Antony T"

"We had a delightful stay at Ritz Carlton Reserve Rissai Valley. I had an excellent experience, thanks to Carol. She was incredibly patient and went above and beyond to help me find exactly what I needed. Her positive attitude and exceptional service made my day! Besides that, the quality of their travel photography was exceptional. The photos turned out beautifully. Sasa is very attentive and responsible, taking excellent care of our baby. We are very grateful to them.so Thank to Sofia for her attentive care at the spa. We'll return when the scenery is even more stunning."

"If you are city stressors looking for a more reflective lifestyle away from the noise and fast pace of urban life, Rissai Valley is the best choice for you in China. I have a short stay at this beautiful valley at Jiuzhaigou from 16-20 SEP 2025, in which I found peace and quiet, returned back to a slower pace, re-established a deeper connection with nature and a genuine social connection with the Tibetan locals. I have to thank Ritz-Carlton Reserve assigning Jasmine as my butler during my stay, not only because of her meticulousness, but also for her genuineness in sharing her life with us. If you try to stay at Rissai Valley, you will understand why I didn't visit the famous Jiuzhaigou scenic interested area during my stay which is only 20 mins drive away from the hotel. I was fully satisfied with the overall beautiful and peaceful environment in nature, the cleaner air, the considerate services, the thoughtful activities and the connection to the grounded way of life rooted in strong Tibetan traditional values."

"I recently spent a weekend at Rissai Valley, and it was one of the most calming and beautiful getaways I’ve experienced in China. The property design is exceptional. Every corner reflects refined aesthetics. From the architecture to the interiors, everything feels tasteful, modern, and quietly luxurious. The entire resort is set amidst breathtaking scenery, offering expansive mountain views and a deep sense of peace and privacy. It’s truly a place where you can slow down. The resort also offers a rich variety of activities, making it easy to stay engaged without ever feeling rushed. Service was consistently warm and professional. A special thank you to our butler Tao Zi, who was not only attentive and responsive but also added a personal touch that made the stay even more memorable."