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The Portman Ritz-Carlton

Shanghai, China • Jing An • OPTIMIZE

avg. $175 / night

Includes $9 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

Marriott Bonvoy® property

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5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

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Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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At a glance

John Portman's Shanghai tower with a monumental atrium, classical Chinese joinery screens, and limestone-vaulted pool.

Best for: Architecture enthusiasts visiting Shanghai

Highlights:

  • John Portman-designed 50-story tower completed in 1998
  • Atrium lobby with monumental spatial ambition
  • Arched limestone colonnade pool with vaulted ribs
Architectural-landmarkamber-toned

PB hotel design editorial

John Portman's hand is unmistakable in the tower that rises above Nanjing West Road in Shanghai's Jing'an district — the same architect who reinvented the American atrium hotel with the Hyatt Regency Atlanta brought that same monumental spatial ambition to the Portman Ritz-Carlton when the property opened in 1998 as the centerpiece of his Shanghai Centre complex. The 50-story tower delivers 578 rooms above a mixed-use podium that has functioned as a self-contained urban quarter since the development's completion, with the illuminated red star of the nearby Exhibition Centre visible from upper-floor windows — a pointed reminder of the city's layered political history framed within a room of warm camel carpeting and leather-upholstered headboards. The interiors carry a palette of amber, champagne, and dark-stained timber throughout, with fretwork screens deployed as room dividers — their geometric lattice patterns drawing from classical Chinese joinery — and framed ink-wash prints introducing a quieter cultural register above beds dressed in crisp white linens. The bar space demonstrates a more recent sensibility, a brushed-copper counter beneath a cascading chandelier of smoked-glass globes on brass armatures, the ceiling above it animated by a deep-blue metallic installation that suggests a night sky seen through a grid. The indoor pool, housed within an arched colonnade of cream limestone and vaulted white ribs, carries the structural confidence that Portman brought to every space he touched — less decorative gesture than genuine architecture.

Travel notes

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About

The award-winning 593-room Portman Ritz-Carlton, Shanghai is a landmark located in a retail, dining and entertainment complex on the famous West Nanjing Road. Situated in the heart of the commercial, shopping and entertainment district of the city, our luxury hotel features unparalleled service, exquisite dining experiences and spacious accommodations. Business center and extensive health club with swimming pool and 24-hour gym are also featured at our downtown Shanghai hotel. The Club Level features relaxed lounging, internet connection and sumptuous delicacies served throughout the day.

Amenities

Pool

Business center

Restaurant

Fitness center

Bar/Lounge

Suites

Internet

Kids Activities

Free Internet

Wheelchair Access

The Portman Ritz-Carlton Reviews

12,350 reviews

"It was a very fullfilling experience. Felt like at home. The added surprise was a hand written note left by the room attendant, mentioning about a hand made flower , nicely decorated. Such moments are so heartening and make feel good instantly. Ultimately it’s about compassion. Heart filled with gratitude for Fanny."

A Tripadvisor traveler review

Aug 26, 2026

"The Portman Ritz Carlton is one of the earliest luxury hotel in modern day Shanghai. Whilst the decor may be considered by some to be dated, it undoubtedly however has a wonderful location and an amazing team of well trained and experienced staff. The executive lounge in particular is well managed and a special shout out to Helen who was very helpful in meeting guest needs. The rooms are large by today’s standards. Overall the property delivers in both meeting the Ritz Carlton standard and on value to guests."

A Tripadvisor traveler review

Aug 19, 2026

"Great hospitality and attentiveness. They take this job with the upmost care."

A Tripadvisor traveler review

Aug 10, 2026

"Great dining experience here! special thanks to Linnea for her amazing service. She patiently introduced dishes, refilled drinks timely and cleared plates actively. Warm, thoughtful and professional,she made my meal really comfortable. Definitely will come back and ask for her again."

A Tripadvisor traveler review

Aug 09, 2026

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