"This was a nice hotel in a great spot away from the excessive noise and traffic of The Bund but still convenient for all the sites and shopping. Buffet breakfast was good. Kids loved grabbing handfuls of white rabbits at reception!"

"My wife and I chose this hotel based on a recommendation from a friend in Shanghai. Although our check-in was delayed on the first day due to hotel circumstances, the hotel kindly compensated us with a room upgrade, which we appreciated. Overall, the hotel was clean, well-maintained, and conveniently located. The breakfast was enjoyable and offered good quality. One area that could be improved is the butler service. While the hotel offers this service, there was little information provided about what was actually available or how to use it. I found myself searching online to understand the details. Overall, we had a pleasant stay and enjoyed the experience. However, given the many excellent hotels available in Shanghai, I would need to consider whether I would choose this property again on a future visit. ⭐⭐⭐⭐"

"I visit this location every two months or so and always have an incredible experience. I’m able to message Frankie via WeChat before I arrive to arrange everything from an airport pickup to a dinner reservation. The service is world class."

"Spent a few days in both the St Regis on the Bund and the St Regis Jingan and both properties were exceptional and neither should be missed- split your time among the two. While the Bund has amazing views, we preferred many aspects of Jingan and would go back in a heartbeat. The neighborhood surrounding the hotel feels far less tourist-heavy and offers a more refined, authentic city atmosphere- tree-lined streets, stylish cafes and bars, and a relaxed yet sophisticated energy. The hotel was immaculate and had all the amenities. Service was exceptional, from Eric Li at the front to the uncle at the door, the maid who even folded our clothes and the whole team at breakfast. We stayed during the busy holiday / labor week which was a bit hectic but when I raised a minor concern, it was immediately addressed by the GM Matthieu. He was the fastest person to respond to us in over 100+ nights in Marriott properties this year and the most accessible manager of all the St. Regis hotels we have stayed across the globe. Matthieu met us during our stay and even called ahead to the next St. Regis we were staying at and reinforced why we would only pick the St Regis brand if given the chance. From beginning to end, we felt genuinely welcomed, valued, and exceptionally well taken care of."

"I had an amazing experience at this hotel. The rooms are spacious, tidy and well-equipped. The service is warm and professional. The location is convenient for traveling. I really enjoyed my stay here."