"From the moment I arrived, everything exceeded our expectations. The location is simply perfect, right in the beautiful historic centre. The decoration is elegant, authentic, and full of charm, creating a unique atmosphere throughout the hotel. The comfort of the bed deserves a special mention : it was one of the most comfortable beds I've ever slept in! What made my stay truly unforgettable, however, was the incredible staff. Every single person was warm, attentive, and genuinely caring. A very special thank you to Estefany, who was an absolute angel throughout my stay. Her kindness, professionalism, and beautiful smile made me feel truly at home. If you're looking for a luxurious, authentic, and unforgettable experience in Cartagena, I couldn't recommend Casa San Agustín more highly. We will definitely be back."

"My husband and I spent two nights at Casa San Agustin and we would, without a doubt, recommend this hotel to anyone hoping to spend some magical days and evenings in Cartagena's stunning old city. Everything about the hotel was magical from the building itself, to the stunning spacious rooms, the beautiful and delicious restraurant where we ate breakfast both days. The staff was also so accomodating and lovely. Everyone was wonderful from the front desk (Katherine) to Diojelin, Juana, Katia, Liliana, Stefani, Jamie and Yeim. Thank you for this memorable experience. It was magic."

"“Wow”, is my one word to describe our experience… beautiful hotel with impeccable service! Estefanny and Jorge really stood out and really went above and beyond to make sure we had everything we needed and to feel extra special. Alma restaurant for breakfast and Dinner was exquisite! Try their mojitos! Best I ever had and I am Cuban! Almost forgot to mention the beds! You will never want to get out of them… the best!! Just a seamless experience and highly, highly recommended. Cant wait to come back to Cartagena and to Casa San Agustin!"

"I can't say enough about my current experience here. From the email I received prior to arriving to coordinate my airport shuttle to arriving with a sign and friendly hostess escorting us to a clean roomy car, my experience began there. Upon arriving and crossing the threshold we were fussed over by Yanelis and Alexandra who truly greeted us and asked if we needed anything before getting our documents to check us in. We were greeted with the most refreshing beverage and quickly undressed in pool attire to take advantage of our first day. Yanelis took care of my entire itinerary at check in with all my desired bookings for my stay to included spa spots private car, boat ride to private beach club, looking for medicine for me you name it the experience here is what a fine hotel and resort on AMEX should be. The room!!! It was immaculate on it lines of a Peninsula hotel (my best in class) the entire boutique property is pristine. Staff in hotel all friendly and plenty od staff to support the hotel. I look forward to my next 3 nights."