"Fantastic hotel. We only stayed two nights, as we only had one full day in San Jose. We stayed in their JFK two bedroom suite. It was the perfect size for our family. Very comfortable, and roomy. The staff was very friendly. We ate at the restaurant for dinner and breakfast. Dinner was pretty good, drinks were excellent and breakfast buffet was great. You can't beat the value."

"I was subjected to vile, blatant racism at your establishment, and I am utterly furious! On Sunday, July 12, a power-tripping security officer I will not name here deliberately singled me out. He demanded to know if the person walking in with me was registered. I explicitly told him no—they weren't staying overnight, we literally just had some work to complete, we even had our documents in hotel common area at each floor. But apparently, common sense is a foreign concept to your staff. This guy insisted on dragging us up to the fifth floor, where the reception desk had the absolute audacity to demand $145.00 USD on the spot! I explained—repeatedly—that this person was not staying over. What was their pathetic excuse? "It's in case something gets broken in the room." Are you kidding me?! We weren't even going to the room! My room was already fully paid for! You already had a $250.00 USD hold sitting on my Amex! I finally gave up and left to end the harassment, but let’s call this exactly what it is: unadulterated discrimination. While I was being interrogated and extorted, I watched over 30 other people stroll straight to the elevators without a single staff member stopping them or asking a single damn question. The only difference between them and me? The color of my skin. I am disgusted. While a few of their staff members are great, you have some toxic, racist "bad apples" completely rotting your establishment from the inside out. I demand immediate accountability and a refund for this humiliating, unacceptable excess!"

"Location is very central for SanJose downtown. Rooms are super clean and confortable, Oscar romero always left everything super tidy and clean. The food for breakfast was also great, a lot of options and as I had a long stay they provided me a Letter so I could order something different if I wanted to. The waiters for dinner and specially for breakfast were extremely polite and friendly. Even the doormans were really friendly and helpful. I definetly recommend the stay !"