"After five wonderful nights at Sun Gardens Dubrovnik, we left feeling genuinely relaxed and already planning a return visit. We booked a Club Room and, while we were a little disappointed that a complimentary loyalty upgrade wasn’t available despite larger Club Rooms still appearing for sale online, that was quickly overshadowed by what proved to be an outstanding stay. The Club Lounge is exceptional and absolutely worth booking. Breakfast each morning was a highlight, with an excellent selection of fresh, high-quality food, attentive service and breathtaking views from the outdoor terrace overlooking the Adriatic. The à la carte breakfast menu was superb. If there was one small suggestion, it would be to improve the coffee, which we found a little sour. The biggest highlight of our stay was Viridiana in the Club Lounge. She is an absolute star. Warm, welcoming, genuinely engaging and passionate about looking after guests. Every interaction with her made us smile, and she is exactly the sort of team member that people remember long after they’ve returned home. We’d happily come back just to see her again. The entire lounge team deserves recognition for their outstanding hospitality. The resort itself is beautifully maintained. The gardens are immaculate, the beach is stunning, the ocean pool is fantastic, and every restaurant we visited delivered excellent food accompanied by friendly, professional service. Every member of staff we encountered made us feel genuinely welcome. Our Club Room was spacious, comfortable and well appointed, with beautiful views across the water. The Rituals amenities were a lovely touch. The only practical observation would be that the bath/shower combination requires quite a large step to climb out of, which may be difficult for some guests. The gym and sport complex is amazing with a huge range of services for adults and children alike including tennis courts. We use the gym two or three times and it worked very well. For a resort of this size, everything operates remarkably smoothly. The systems simply work, creating a seamless and relaxing experience throughout our stay. The only area where we experienced some friction was the late checkout process. We understood the policy, however not being able to confirm availability until 9.00 am on the day of departure creates unnecessary uncertainty, particularly for guests staying in Club-level accommodation. Although the resort is around 20 minutes from Dubrovnik’s Old Town, don’t let that discourage you. The setting is peaceful, spectacular and well worth the distance. The only thing to budget for is transport. Evening Ubers can become scarce and often switch to taxi pricing, so expect to spend around €60 or more for a return trip into the Old Town for dinner. Overall, Sun Gardens Dubrovnik delivers a genuine luxury resort experience with exceptional facilities, outstanding hospitality and one of the most relaxing settings on the Croatian coast. We thoroughly enjoyed our stay and would happily return."

"We visited Croatia for the second time and we chose Sun Gardens Dubrovnik in Orasac, near Dubrovnik. The property itself is beautiful, with stunning surroundings and excellent facilities. However, as a 5 star hotel and a member of Leading Hotels of the World, I expected a much higher standard, especially when it comes to the staff. My review is mainly about the service because, in my opinion, even the most beautiful hotel is nothing without a well-trained, professional, and welcoming team. Unfortunately, I found only a few employees who truly met the standards you would expect from a luxury hotel. Most of the staff seemed inexperienced and, at times, not particularly friendly. A specific example is the Lemonia Bar, where I was served by a lovely young lady who was genuinely kind, professional, and knowledgeable. Unfortunately, the rest of the team did not seem properly trained and often came across as rude. I sincerely hope these aspects improve because, if the service remains at this level, I don't believe the overall experience justifies the price. A luxury hotel should offer not only beautiful facilities but also consistently excellent hospitality."

"A lovely resort in a beautiful setting. Excellent accommodation and food. Lots of food options in a number of amazing restaurants. The staff made the stay extra special, everyone we interacted with was lovely and helpful... and we absolutely loved the beach. Thank you for the best week's holiday!"

"Very family friendly resort. Beautiful grounds. Many swimming and restaurant options. If wanting a place outside the hustle and bustle of Dubrovnik it is great! It is a 20 min ride to the city, but easily accessible by uber/taxi or resort shuttle. Nice place for relaxing."

"Brand Family Dear Ana, Thank you very much for your support and help with our reservation. We are looking forward to staying at your hotel next week. See you soon, and thank you again! Best regards Sunitha"