"What an amazing hotel which made our holiday in Prague. All the staff are excellent especially the staff at the front desk. The hotel is just out of the craziness of all the tourists but close enough to walk to all the attractions. The rooms are very comfortable and the breakfast excellent. Would also like to say thank you to Jan who looked after us while we were waiting to head to the airport, its these times that make this hotel what it is. If you are heading for Prague I can't recommend this hotel enough."

"We visited Prague for a long weekend in February and thoroughly enjoyed our stay at the Mandarin Oriental. The rooms, restaurant and general decor were gorgeous but it was the service throughout that really impressed us. Reception staff at check in, the Concierge advice about sightseeing, breakfast service staff and the restaurant staff at dinner were all so friendly and helpful. The main stand out was Zdenek who was extremely helpful when our flight was cancelled and I asked for a late check out. He was a star! We also loved the location of the Hotel, perfect for walking up to the Castle as well close to the Charles Bridge and not far at all from the Astronomical Clock. It was central, yet also a haven from the hustle and bustle. We wouldn’t hesitate to recommend the hotel and would love to return one day."

"My recent stay at Mandarin Oriental, Prague was simply exceptional — truly one of those hotel experiences that reminds you what genuine hospitality feels like. From the very first moment, the service was flawless: warm, intuitive, and incredibly professional without ever feeling formal or distant. Every team member made us feel genuinely welcome, anticipating needs before we even had to ask. The staff’s attention to detail and authentic kindness created an atmosphere that felt both luxurious and personal. The location is perfect — peaceful and charming, yet ideally positioned to explore the beauty of Prague. Returning to the hotel after a day in the city felt like coming back to a calm sanctuary. Breakfast deserves a special mention: outstanding quality, beautifully presented, and with a variety that makes every morning something to look forward to. Fresh, refined, and served with the same impeccable care that defines the entire property. The overall experience was seamless: elegant surroundings, exceptional comfort, and a team that clearly takes pride in creating memorable stays. Everything simply worked — effortlessly and beautifully. A truly top-class hotel in every sense. I would return anytime and highly recommend it to anyone looking for excellence, warmth, and unforgettable service."

"We had drinks and food in the bar area and the service from Ana was excellent. The cocktails were perfect and the dim sum was delicious. Ana was kind, friendly and gracious, which made our meal memorable. I highly recommend."

"Amazing hospitality, very friendly and helpful staff that took care of all our needs, amazing rooms with a great breakfast, looking forward to our next stay."