"Husbands birthday treat. Being a Michelin star restaurant, a costly experience for most people, so expect the highest level of hospitality! The food here was faultless, but unfortunately we were left a little uncomfortable by a few customer care issues...drinks MENU, in particular GIN,each paired with a particular tonic etc, bear with me here... when said drinks arrived on second occasion was delivered all with Luccombe tonic,when two were supposed to be fevertree as was stated on menu, when questioned I was told, with distain, I might add, "You won't know the difference " Should it not have been, I'm sorry, I'll change those for you!! I do wonder what the point of the gin menu is? I don't expect to be spoken to like that in any establishment, let alone' HIGH END' hospitality. Following our meal,AS SAID,was faultless we took coffee outside, followed by a couple of drinks .Our bill arrived...... on checking (which I advise that you do) we realise that we have been charged for an extra bottle of wine! Bill taken away with apologies and that last drinks would be taken off said bill,thankyou, much appreciated, ammendment made, no ,still being charged for the drinks anyway, took away for ammendment again, by now we are all feeling a bit uncomfortable!! This should not be happening at high end(MICHELIN STAR?) Food is only part of the experience, customer care is part of the service also. Just to finish, a bit of a safety issue, having a helicopter land on the grass just in front of outside tables with no warning, I would think, doesn't matter who they were ."

"This was a surprise birthday lunch for me & on arrival I was impressed with the glorious setting. Sadly this turned out to be the only highlight of this visit. While the food was good, it wasn’t exceptional & speaking to the rest of the party a few days later, everyone agreed . It was also marred by the incredibly slow service. Our menu choices were pre booked ,so dread to think what the delay would have been like if we hadn’t . A member of the party mentioned this to a member of staff discreetly in reception in the hope we could enjoy our dessert before 4.00 pm , after arriving at midday ! A very underwhelming experience . My sister & brother-in-law who have previously dined here said they were very disappointed & wouldn’t be returning ."

"Fantastic location of premier hotel and restaurant just by the river Exe estuary. We only went for a meal at the Brasserie, and it's best to make a whole day of it, as the service wasn't quick but it was such a nice place we didn't mind. The glass walls mean you can see the outside and there are lovely walks with a nature reserve, a foreshore walk, a swimming pool, a vineyard and a large area of grass you can sit on or benches."

"This is another lovely Relais. Made to modern standards in the grand tradition of the Relais. One of the nice things during the booking process was that we could book what room we wanted, although I am not sure this option is available for all categories. We stayed in Gannet, one of a set of I think four of Master Estuary Suites. Entrance is through a private garden with a bathtub. No view over the estuary as such, but lovely garden views. Sitting room section come first, then bedroom section, then the bathroom is at the bottom, up a couple steps. Beautifully appointed. Nothing is missing, although some may think it is a little dark, as we did. It is only a few steps to the pool area, the vineyards. Restaurant totally deserves the Michelin awards, and service is right up there on a par. Delicious breakfast is also served here. It felt good staying here, enjoying the grounds, taking in the views."

"What a fantastic dining experience. We had the signature menu, which was fantastic. Eight courses the pigeon and the lamb were delicious.great wine list and wonderful staff that made you feel at home"