"Zeer vriendelijke, enthousiaste en behulpzame staff!!!! Nafis, Erel and Jason where great hosts. Special thanks to Charlotte for making our stay unforgettable."

"I had a wonderful experience at Mitsu, and a big part of that was thanks to Morgan Sky on reception. From the moment I arrived, she was warm, welcoming, and incredibly professional. She greeted everyone with a genuine smile, was attentive to every detail, and made the whole experience feel seamless."

"We enjoyed our stay. The room was clean and very comfortable. Love the vibe at the hotel and the local neighbor. The staff was extremely helpful. Thank you to Nafis, Maddie, Erel and Jason."

"Great experience from start to finish with a personal touch! We loved the look, feel and ambience - staff and service exceptional. Would stay again!"

"We stayed here for the weekend as we were attending a wedding near by. Overall, our stay was great. Room service was fab, the room itself was divine - super clean and spacious! It's in a GREAT location and we generally felt well looked after. My only negatives were the staff seemed a little unorganised when it came to collecting things that had been left for us with reception. It took more than one attempt to locate stuff - but we got there in the end! The staff were generally lovely - although I wouldn't say they went above and beyond to be helpful. We asked for water and the member of staff stopped herself halfway from rolling her eyes. I had to then call for room service to bring us some water 20 minutes later when it hadn't arrived - although we got the water, we didn't get the glasses we asked for to put the water in... Another member of staff told me in order to access the floor I needed (the bride's floor), I had to go down to reception and they would let me up, as opposed to just using her master key card to send me down one floor... And then we had someone vacuuming the hallway at 09:00 on a Sunday morning, which I could have definitely done without! I also HATE what hotels are doing nowadays, which is tell you at the reception desk, that there's an optional 5% service charge added to the room fee, in front of all the reception staff - so if you say no, because the service wasn't great - you feel like a bit of a douche. I would stay there again, but I don't think the service was 5*, for the price you're paying."