"Excellent afternoon tea ! Thoughtful & knowledgeable staff .. delicious food ! One of the best afternoon teas we have had"

"This hotel has everything you expect: location, service, space, comfort, luxury accommodations, but what it really makes it special is the way how they threat the guests. From the front desk, management and concierge they are very professional and very friendly. I went to another same level hotel on the same trip and I can tell you this hotel really knows how to threat people in a way that i felt very special. Thank you Andy and all his team at this amazing hotel. Adriana Nam"

"I have spent months at a time in London over the years, staying at some of the city’s most iconic hotels, including Café Royal and The Connaught. Both are exceptional in their own right, but I have never truly felt at home until my recent one-month stay at the Bulgari Hotel London. What makes this hotel so special is not only its understated elegance, impeccable design, and sense of privacy, but its people. True luxury is defined by how a place makes you feel, and the team here creates an atmosphere that is warm, personal, and genuinely welcoming. I would especially like to recognize Mihai and Marilena, who were always professional, attentive, and gracious. Their presence contributed greatly to the seamless and comfortable experience throughout my stay. However, Felipe deserves particular recognition. His level of care, attentiveness, and sincerity is truly exceptional. He has a rare ability to make guests feel seen, valued, and completely at ease. His professionalism, combined with his natural warmth and charisma, elevates the entire experience to something unforgettable. Felipe embodies the true spirit of hospitality, and he is without question one of the finest hotel professionals I have ever encountered anywhere in the world. After a month at the Bulgari Hotel London, it no longer felt like a hotel—it felt like home. That is the highest compliment I can give. I look forward to returning"

"Excellent urban hotel in the heart of London. The service is efficient and professional. The suite was very well equipped and very clean. Everything worked and switches and gadgets were very intuitive. The spa is amazing and true to its mission. Of course, the location can’t be beaten. For busy businesses travelers and tourists this is the place!"

"the best hotel in London. Stayed many time here and always stanning service, amazing spa and nice rooms. Location is also very good"