"My niece and I had an unforgettable stay at The EDITION during our recent London trip for her birthday and to see Bad Bunny. Breakfast here is a must-try. They serve traditional English breakfast, but we opted for waffles and French toast, which were both delicious. There’s something magical about celebrating a milestone birthday in a city as iconic as London. The location is unbeatable, just a short walk from Fitzrovia and the heart of central London. This made exploring together effortless, especially during the heatwave we were fortunate enough to experience. What truly set The EDITION apart was the exceptional customer service. The staff went above and beyond to make our stay feel personal and warm. Their attentiveness turned a great hotel into a truly memorable experience. With its gorgeous property, perfect location, and exceptional service, The EDITION made our birthday unforgettable. We’re already dreaming about our next stay!"

"Nice location Great room- small but to be expected in london Comfy bed For value- expensive for what it is compare to the other Edition"

"If I could give zero stars, I would. Our recent stay at The London EDITION was nothing short of a nightmare, completely shattering any expectations of a 5-star luxury Marriott brand. The ordeal began when a piece of my child’s clothing went missing from our room. After hours of unnecessary anxiety and repeatedly chasing the staff, the item was finally returned to us at 11:30 PM. It turned out that a member of their housekeeping staff had carelessly taken it by mistake. The lack of care and urgency regarding a guest's—let alone a child's—belongings was deeply frustrating. However, the absolute worst part of our stay occurred during checkout. We were delayed by just one hour. Instead of demonstrating basic hospitality or understanding, the hotel forcefully penalized us with a £200 "half-day" room charge. They maliciously deducted this exorbitant amount directly from our £200 security deposit. When we tried to reason with them and politely requested to see the written hotel policy or terms and conditions that justify this specific £200 penalty, the management flat-out refused to provide any proof. The behavior of the management team—specifically Simona Polato (Reception Manager), Yuliia Melnyk (Guest Relations Manager), and Umesh Kommalage Don (Duty Manager)—was utterly appalling. Not only were they arrogant, dismissive, and incredibly rude, but we also strongly felt we were subjected to racial discrimination based on the hostile way we were treated. The lack of basic respect and professionalism displayed by these three individuals is a disgrace to the hospitality industry. My £200 deposit is already gone, but I am writing this review to warn future travelers. If you expect fair treatment, transparent billing, and respectful service, do yourself a favor and book elsewhere. I will never, ever return to this hotel."

"There are hotels you return to out of habit, and hotels you return to because nothing else quite measures up. The London EDITION is firmly the latter. A Slightly Bumpy Start this time — And Why It Didn't Matter This stay didn't begin perfectly. One lift was out of service, and the gym was not operational. Legitimate inconveniences at this level (and not highlighted in advance) — but the team had a backup gym arranged five minutes away, communicated clearly, and acknowledged both issues directly and without deflection. No hollow apologies, no sense of being managed. Just honest, straightforward ownership of the situation. How They Made It Right What has always set this property apart is not the absence of imperfection — it is how the team responds when things fall short. Yuliia, Francesca, and Umesh each went the extra mile in ways that felt personal and specific — the kind of attention that tells you the team genuinely sees you as an individual, not a room number. And at checkout, they saw me out properly — a warm, genuine send-off that made clear my stay and my return genuinely mattered to them. What Never Disappoints Location, design, staff attentiveness — all as exceptional as ever across five stays. The warmth here feels cultivated, not scripted. The measure of a great hotel is not whether everything goes perfectly. It is whether the team makes you feel genuinely looked after when it doesn't. Yuliia, Francesca, and Umesh are a credit to this property — and a big part of why I'll be back for a sixth stay without hesitation."

"This hotel has really gone downhill. It is starting to show its age; it is getting rough around the edges; and the staff is unable to do much to stop the decline. Furthermore, it is impossible to get upgraded, even for top "elite" members using Upgrade nights. Marriott Bonvoy "benefits" have become so over-subscribed that they are practically worthless. Good luck trying to use them. When everyone is a VIP, no one is. After 20 years of Ambassador level loyalty to Marriott and Starwood before that, I'm moving to the competition. The Rosewood is a much better option."