"Beautiful hotel with very accommodating staff. Tareq (front desk) and Berta (108 Brassierie breakfast) were especially lovely. Location was very convenient for us and we had a wonderful stay. Room was cozy, value was good."

"An absolute fabulous experience - from the moment the team arrived to take our bags when our car pulled-up. Exceptional front office, house keeping, concierge, porters, house keeping and restaurant staff. We stayed in a terrace suite and could not recommend highly enough. Sitting on our terrace by the fire in the being time watching the lights of the city twinkle and sunbathing having breakfast in the morning time… An absolutely exceptional experience and one that we have highly recommended already to our VIP clients. As a concierge service to the film industry, we have exacting standards and these were beyond net…. Could not recommend highly enough."

"Everything considered we had a good stay here, during which my wife and I celebrated our wedding anniversary. We took a Queen studio on the 6th floor for 3 nights. PROS • A charming welcome, during which we were able to access our room well before the 3pm official check-in time. Similarly, our check-out. • Excellent location, especially for the charming boutiques and restaurants of Marylebone and within walking distance of Selfridges, Liberty, Bond Street etc. • Very good service throughout the hotel by all the staff we encountered. (I’m not in favour of naming single members of staff. A successful hotel is all about team-work and not individual members of staff. Of course, in any hotel which is renowned for great service, there will be individuals who provide that great service, but they are only as good as the team of which they form a part. • Comfortable bedroom, including quality seating and bedding, an independent AC unit; a well-timed and appropriate turn down service. • Very good acknowledgement of guests’ who are celebrating special occasions. • 108 Brasserie is a very good restaurant. We had a good meal there as guests of the hotel – we were allowed to select our table, enjoyed very good dishes and service which was gracious and on-point. We also experinced great service at the cocktail bar. CONS • The bathroom in our Queen Studio was not of the quality we expect from a 5 star hotel. • The spa and leisure facilities were not conducive to our expectation for guests of a 5 star hotel. We are looking for a relaxed atmosphere in which hotel guests are truly welcomed at the spa and pool area, without the burden of numerous rules and regulations. I couldn’t wait to get out of this place. • The pre and post visit correspondence with guests could be improved for the hotel to truly operate at 5 star level. Would we return? Possibly, at the right price and the appropriate circumstances."

"This hotel is absolutely astonishing, 10/10 for anyone willing to pay that ammount of money but it is worth every penny, the breakfast was absolutely incredible and the rooms were so comfortable and the whole hotel was just amazing with amazing staff"

"We had a lovely stay at the Marylebone. It was my daughters first time in London and the amazing service and friendly staff made the stay extra special. Concierge Tareq made us feel so welcome and the breakfast team (Beata and her nice colleages) were amazing, gave ut the best start of the day. Hope to be back one day! Thank you!"