"Stayed at the NED on the weekend. Room is, as ever, quite dark. However stylish and comfortable. Service is really friendly and good. One thing which REALLY wound me up and something to be aware of if staying, is they tried to charge me an "accommodation service charge" which is apparently "...a standard fee applied to cover operational services provided during your stay". This is just BS that is coming over from the US. State your price per night clearly and upfront and stop trying to import this terrible practice from America. Be aware if you are a guest."

"We had an incredible experience at The Ned London in The Parlour. The live band created such an amazing atmosphere and really made the evening feel special. Our host, Ella, was outstanding – so welcoming, attentive and genuinely made the whole experience even better. She made sure everything was perfect from start to finish. Between the fantastic music and Ella’s excellent service, it was a truly memorable night. We’ll definitely be back! 13/03/26"

"Nice hotel with good facilities, but the experience is overshadowed by constant surprise charges. The pool isn’t included in the room rate (£15 per person), breakfast is only “included” up to about £30 and doesn’t cover drinks like coffee or orange juice, and service charges are added on top of that. There’s even another service charge just for staying, despite things like turndown not being provided. All in all it feels like every interaction is another opportunity to extract money. One star due to not one but four surprise charges on the final bill. Hard pass in future, this endless tipping and service charge culture should stay in the US."

"Firstly every member of staff was professional and knowledgeable! I had booked this as a special treat for my daughter’s 30th birthday. 2 treatments in the spa - expensive but worth it! No room on pool beds in between our treatments which spoiled the sense of luxury sadly! Booked dinner in The Parlour first sitting- 6.30 pm. Starter - lovely. Lobster main was tepid sadly which spoiled the taste! Salad was good however! Entertainment…. In the Parlour was interesting. The Jaz trio hit it just right. The caberet acts felt slightly visually tacky ..cheap outfits. However the professional singers were good. Breakfast included in my package was excellent. However had a few add ins which I wasn’t quite sure about! Checking out at 10. Am. Was swift and the member of staff was keen to know how our experience was. He took on our only negative niggle and dealt with it superbly! The room was comfortable and restful. Bed was a great size for mother and daughter! As a lady I would suggest having a decent lit make up mirror in the bathroom 💪. Hopefully all that read my review will find it honest and reliable"

"Food was amazing cocktails even better. Kiera was amazing. She was very informative and knew her stuff. She advised me on the cocktails and I bought so many of the wild lady cocktail I highly recommend. We wasn’t happy with where we was seated, the previous worker left us and Keira came to the rescue and got us a better seating area."