"We stayed at Hotel Lilla Roberts in Helsinki as a family of three for four nights from 6–10 May 2026, and we absolutely loved it. Having stayed at many great hotels around the world, we can honestly say this hotel had everything we were looking for. The location is excellent — very central and convenient, with most of Helsinki’s main sights within easy walking distance. The rooms were spacious, stylish, and well-equipped with everything we needed, and the lobby area had a really nice atmosphere. What stood out the most, though, was the incredibly friendly and accommodating staff, who made us feel welcome from start to finish. We booked the “Lux” room category, and our 12-year-old son was especially happy because the room layout effectively gave him his own separate room. It felt much more like a small two-room suite than we had expected from the description. One small thing to note is that weekend breakfast starts a bit late (from 8:00 am), but even that was handled perfectly by the hotel staff, who kindly prepared a takeaway breakfast bag for us with a selection of items from the buffet. Overall, this hotel offers excellent value for money, and we will definitely stay here again the next time we visit Helsinki."

"Excellent hotel with a great location. Spacious clean rooms. Very quiet. Delicious breakfast with a wide array of options including vegan ones. The restaurant is also very good."

"We enjoyed our stay here, the room was quiet, spacious with luxury bedding and towels but our only problem was with the air conditioning which was insufficient to cool our room. The breakfast was a good selection and nice to be offered choices of coffee. Good location for walking to harbour, station and centre. Lovely international staff."

"I was really looking forward to my stay at this hotel, but it was just okay. The location is excellent and close to sights and amazing restaurants. The breakfast was pretty good, and the restaurant staff were so lovely and warm (shout out to Alina), which is a sharp contrast to reception. Every person I interacted with at reception was professional but cold and not very welcoming. The beds are comforable, but the room lacked character and stylish decor, which is suprising considering the lobby is well decorated. Rooms are also not soundproof - I could hear the person in the room above me walking and moving chairs at 5am."

"This is a stylish art deco hotel in a great location near Esplanadi Park. Our room was an average size but with a view looking straight across to the other building. It had some mod cons like dressing robes and a soft close toilet seat, but no slippers, no coffee machine and no USB sockets. And whilst the bed was relatively comfortable, we found the pillows really poor. We also didn't like the small shower room where the poorly designed walk-in shower led to the shower room floor being covered in water every time we had a shower. The lobby bar was dimly lit but it was yet another place where they serve you an expensive cocktail without any complimentary snacks (mixed nuts were an additional €3). There's a gym in the basement which was sparsely equipped but it was roomy and fine for a quick workout. The included breakfast was an average buffet spread. Disappointingly, an omelette was an extra €6.50 (or €3 for a fried egg). Overall, we liked the location but were left quite underwhelmed with the hotel itself."