"We stayed for four nights in a King Premier Spa room and a Twin Premier room. We are a family of four traveling from the US. Everything turned out great. The rooms are beautiful and comfortable, yet they are on the more expensive side. I really enjoyed the location. The hotel is in a quiet residential area yet just a short walk to all the attractions. The hotel consists of multiple buildings. If you are traveling with smaller children make sure to get connecting rooms or rooms in the same building. The twin room was massive. The AC in the king room did not get anywhere near as cold as the twin room, so we slept with the window open. Also, not sure if the sauna was not working or if we simply had no clue how to work it. I could not find directions anywhere in the room. We looked up videos online and they indicated something may have been wrong, either way, we told the front desk and we were able to work the unit by the end of our trip. Regardless of these little issues, I would recommend this hotel to anyone going to Helsinki."

"Absolutely wonderful stay at the Waldorf Astoria Helsinki! From the moment me and my Husband arrived, the service was exceptional. The team went above and beyond to make our anniversary and birthday truly special with such thoughtful touches that made our celebration unforgettable 👫🏻❤️ The room was beautiful, luxurious, and incredibly comfortable, and the hotel’s amenities were outstanding. Every member of the staff made us feel genuinely welcome. A special thanks to the General Manager, Director of Operations, reception team and the concierge, who were so kind, warm, and attentive throughout our stay. Thank you for making our special occasion even more memorable. We can’t wait to come back! Thank you all for so much Love."

"The most disappointing breakfast of any 5 star hotel we have stayed in. The bullet was extremely limited. The in suite breakfast menu was far more extensive. But if you wanted toast or cereal at the buffet, there was an additional €20 fee. All other aspects of the hotel were very good, as they should be. But an extravagant buffet breakfast for us is always one of the highlights of a 5 star hotel."

"Why I would recommend this hotel: A beautifully designed luxury hotel with elegant interiors, exceptional rooms, delicious food and an authentic Waldorf Astoria experience in the heart of Helsinki. Location: The hotel enjoys a very central location, making it easy to reach Helsinki's main attractions either on foot or within a short drive. Despite being in the city centre, the surrounding street is remarkably quiet, allowing for a peaceful night's sleep even with the windows open. The immediate surroundings are somewhat unexpected for a luxury hotel, as the street itself is rather ordinary and offers little in terms of atmosphere or shopping and there are no particularly noteworthy views. However, the beautifully landscaped inner courtyard provides a tranquil oasis and reflects the impeccable maintenance standards found throughout the property. Check-in: The arrival experience is exactly what one would hope for at a Waldorf Astoria. The doorman welcomed us by name, assisted with our luggage straight from the taxi and escorted us to the reception. We were greeted with refreshing iced tea and delicate, airy macarons: a thoughtful touch that immediately set the tone for the stay! The front desk team explained the hotel's facilities professionally and confidently before personally accompanying us to our room, delivering the polished and attentive service expected from a hotel of this calibre. Room: The rooms are beautifully designed with timeless elegance and exceptional attention to detail. The lighting has clearly been thoughtfully planned, the furniture feels luxurious and is maintained in immaculate condition. Compliments to the housekeeping team for keeping everything spotless! The entire room can be controlled via an iPad, which worked flawlessly throughout the stay and added a modern touch without becoming complicated. The bed was exceptionally comfortable, although I felt the bed linen could still be slightly more luxurious compared to some other Waldorf Astoria properties. The Aesop bathroom amenities are an excellent choice and perfectly complement the hotel's refined atmosphere. While only a limited selection of additional amenities is placed in the room by default, I am confident that anything else can easily be requested. If possible, I would highly recommend booking one of the rooms with its own private sauna. The sauna is spacious, beautifully designed and turns the stay into something truly memorable. Hotel facilities: The hotel offers everything one would expect from a true five-star superior property. The fitness centre features excellent, high-quality equipment, although it is somewhat tucked away under the roof and not immediately easy to find. The spa is beautifully maintained and provides everything needed for relaxation, including a sauna, steam room, experience showers, a jacuzzi and a small indoor pool accompanied by relaxing music. Access is either included depending on the room package or available for an additional fee. What truly elevates the spa experience, however, is the outstanding team. The staff are exceptionally welcoming and attentive, regularly offering drinks and fresh fruit throughout the visit (the fresh pineapple was particularly memorable). The spa is never overcrowded, creating an exclusive and peaceful atmosphere that makes the experience feel even more special. Restaurant: The culinary offering is, overall, of a very high standard. Every meal we enjoyed throughout the hotel was beautifully prepared and showcased excellent local ingredients with creativity and finesse. From the diverse selection of starters to perfectly executed main courses and exceptional desserts, dining here is a genuine highlight. The raspberry souffle is an absolute must-try, while the creme brulee and the homemade ice cream are equally outstanding. The service, however, is somewhat inconsistent. While some members of the restaurant team deliver the warm, polished and intuitive hospitality one expects from a Waldorf Astoria, others appear noticeably less confident and refined. As a result, the overall restaurant atmosphere occasionally feels a little formal rather than naturally welcoming, which may also explain why relatively few local guests choose to dine here. Breakfast is good but leaves room for improvement considering the brand's positioning. The buffet is relatively compact for a Waldorf Astoria and could benefit from a wider and more generous selection. The quality of the products is very good, while the beverage selection, particularly the coffee options, is excellent. Guests can choose from two separate egg menus, with one included and the second available at an additional charge or included depending on Hilton status. Overall, breakfast is enjoyable but lacks some of the excitement and abundance one might expect from a flagship luxury hotel. Bar: The bar is undoubtedly one of the highlights of the hotel. The bartenders are exceptionally professional, genuinely friendly and clearly passionate about their craft. Cocktails are prepared with premium ingredients, beautifully presented and perfectly balanced. Even for visitors not staying at the hotel, the bar alone is well worth a visit and offers one of Helsinki's finest luxury hotel bar experiences. Overall: Waldorf Astoria Helsinki fully lives up to the expectations associated with the brand. The impressive interior design, beautifully appointed rooms, outstanding spa and excellent culinary offering create a luxurious and memorable stay. If possible, I would strongly recommend choosing a room with a private sauna, as it significantly enhances the overall experience. While the restaurant service is somewhat inconsistent and breakfast could be more extensive, these are relatively minor points within an otherwise exceptional property. Anyone who appreciates refined luxury hospitality will immediately feel at home here and I would happily recommend WA for both leisure and business trips."

"My family and I stayed at the Waldorf Astoria at the beginning of July. I must say that the English language is insufficient to describe how wonderful our experience was. Any review about this hotel must beging and end with their staff. They're simply a delight and my family misses them already. They anticipated our needs and were incredibly patient. Not enough can be said about their concierge Tepo, and the entertaining and delicious walking tours he took us on. Of course, the Waldorf Astoria is synonymous with class, luxury, and excellence. True to form, like most of Finland, everywhere you look there is a sauna, and our rooms were no exception. You expect the food to be good, and this hotel didn't disappoint. What really stood out were the cocktails. When you order drinks here, you're literally getting world class service. Their bartender is the Tom Brady of drink alchemy. I've had whiskey sours all around the world, and at first my eyebrows raised at the price. I thought surely, no whiskey sour could be worth that amount. I was wrong. In fact, it made the many cheaper whiskey sours I had from the shores of Punta Cana to the waves of Santorini seem expense despite being lighter on the wallet. If you stay here, you can't leave without trying their signature, Helsinki Waldorf Astoria original, Indigo Moon. Finland is proud of its blue berries, and they here the fruit is mixed into a symphony of flavors. My wife loved it. The only criticism I would have are for the pillows. Either put something in the rooms more substantial or give us more. I would travel back to Helsinki just to stay here, and there's tons of reasons to go back. This was great. Thank you, Waldorf Astoria staff for a memorable trip."