"With panoramic views over the Champagne vineyards, it is easy to love staying at this fabulous hotel. Each time we visit seems better than the last with the striking architecture of the visionary Royal Champagne and Spa justifying the stunning views of the Marne Valley, in Champillon just above Epernay. What sets this hotel apart is the exceptional service. Everyone working there gave the easy impression that nothing was ever too much trouble. Special mention should go to Thomas, Sarah, Clairmont, Julie on reception and Stephanie who all helped make our stay utterly memorable with their warmth and professionalism. Rooms were immaculate and stylish and, comfortable and easy to enjoy."

"With beautiful views over the Champagne vineyards, it is easy to love staying in this fabulous hotel. Every time we visit seems better than than the last wit the amazing architecture of the Royal Champagne and spa justifying the stunning views of the Marne Valley, just above Epernay. What sets this hotel apart is the exceptional service. Every one working there gave the easy impression that nothing was ever too much trouble. Special mention should go to Thomas, Sarah, Clairmont, Julie on reception and Stephanie who all helped make our stay utterly memorable with their warmth and professionalism. Rooms were stylish and clean, comfortable and easy to enjoy."

"From the moment we arrived, we were blown away. Check‑in felt more like a welcome ceremony — we were ushered to a cozy couch, handed glasses of champagne, and taken care of while everything was handled for us. Our room was absolutely incredible. The view, the deck, the soaring ceilings, the bathroom — every detail of this junior suite was spectacular. Room 18, in particular, felt wonderfully private. We were also surprised with champagne and treats for our anniversary, which made the stay feel even more special. The hotel recommended outstanding tasting experiences and Michelin‑starred restaurants, and the entire experience was exceptional. The only real challenge was getting to Reims. That first night, the trip from the hotel cost us over €100 one way — not exactly ideal. But after that, we had no trouble getting Ubers at all.(still costly as we went each day) Other reviews mentioned cancellations or no pickups, but that wasn’t our experience. In hindsight, we wish we had tried Uber from the start. The resort itself is highly recommended, and definitely rent the e‑bikes. They were fantastic — we followed the path down to the little villages below, and it ended up being one of the highlights of our stay."