"We knew that the place was exotic, perhaps also eccentric; we did not know that it would also be dysfunctional. It did not operate as a 5-star property should. When the hotel opened in 2019, the concepts may have been exciting. In 2026, the hotel was not being maintained and was in disrepair. It did not make a good impression that the drought had burned the great lawns. The gardens from various regions were in place with signs and descriptions but the plants were dead and overgrown. It was sad to see. Our suite was not in good shape. At the entrance were two yew bushes; one was dead and had not been replaced. We generally do not like upstairs/downstairs duplexes and this one was particularly uncomfortable. To go upstairs, we needed to climb a steep staircase without any handrails. It was hot and sunny when we arrived and the downstairs was very hot; it was not air conditioned and the units in the bedroom did nothing to cool the downstairs. The downstairs looked like the photos with a large dining table and kitchen area on one side and a sitting area on the other. The décor was appropriate and the wall art interesting and very good. Rearranging the sofa and chairs in front of the TV worked for us. We were brought a fan and in the late afternoon there was a breeze and we had cross-ventilation making the downstairs more comfortable. We used the large dining table as our desks, one of us sitting at each end (we were brought extension cords for our laptops). For lunch, we sat next to each other on one side of the table. Outside there was a terrace with a sitting area that had comfortable outdoor furniture but it looked dirty. There was a table that would have been uncomfortable to sit at, without any leg room. We would not even try to sit on the metal chairs. Upstairs, the 3 bedrooms were tiny, actually claustrophobic, with only enough room to walk around the bed and open the closet doors. In each, there was also actually room for a chair. We used two of them for our suitcases. The air conditioning in the bedrooms “worked”, sort of, with the doors closed, but only when set at 21° or higher. In the bedroom where we slept, the air conditioning unit leaked all over the carpet. There were three sky lights that were filthy—not at all 5-star. We asked for them to be cleaned and, actually, two of the three were cleaned. Two of the sky lights did not have any shades for the night. Because it stayed light outside late at night, and was light very early in the morning, we were bothered. There should have been shades that had remote controls to operate. We asked for help to have the bed re-made the way we like it and Pamela from housekeeping, came. She was friendly, professional, and helpful. She continued to help us during our stay and she was lovely. The staff tried to accommodate our needs. The bathroom was only “just” large enough with two sinks. The floor of the shower was so slippery we were scared we would fall. Before we arrived, we asked for a no slip mat but none was produced even though we asked a second time. The drains in the sink had no covers and Audre was afraid a contact lens would fall in and be lost forever. There were ants everywhere. When Audre used the toilet downstairs, ants climbed up her legs. The downstairs toilet was annoying for Audre in another way, as well. There was an automatic light that went off when she was using the toilet and she had to stand up to get it back on. We requested the technician to help with the air conditioners and he did come. He changed the air conditioner in the bedroom where we slept and it no longer leaked. The technician also fixed our TV so that was good. Even though the technician sprayed for ants, there were still ants running around the kitchen counters. We had dinner one night at La Table de Marquis and we had a good meal with good service (even though there were large groups as well as a baby). Our server was an adult. Most of the others working there were so young that we called them children. The dishes were as quirky as the hotel and some worked better than others. Breakfast was not pleasant. The “children” working took our order for pain perdu (which cost a small and annoying amount extra) and it took a very, very long time to arrive. When it did, we were brought only one order. The coffee also took a very long time to arrive. The items on the buffet were “adequate” but at 9 in the morning were running low and not replaced. The breakfast was neither 5-star nor worth the price. On our second morning we ordered two porridges (at an extra charge). At last, 30 minutes later (and after requesting it 3 more times), only one porridge arrived. We left without having our breakfast. The hotel continued to annoy us until the very last moment. When we returned to our suite (without having breakfast), we tried to use our coffee maker and it was broken. It took 20 minutes for the technician to arrive to fix our coffee maker but he did fix it. During our stay M Philppe Rousse, the owner and general manager, came to introduce himself and defend his hotel. We appreciated that."

"Château De Maubreuil is a stunning chateau hotel that has been renovated to an extremely high level under the watchful eye of owner Philippe Rousse, a tech entrepreneur who spent seven years painstakingly restoring and transforming the chateau into a world class luxury hotel. We were allocated an incredible room for our stay and we spent two glorious nights in the hotel, marvelling at the beauty, the historic details and the overall ambience that made for a spectacular stay. Breakfast was incredible, though we were extremely lucky our stay coincided with easter and the veritable feast put on by the owners that was incredible in every respect. How would we rate this chateau hotel? One of the finest luxury hotels we have ever stayed at, and two nights was simply not long enough. We will be back, but next time we will stay four nights."