"The hotel was lovely, and the service was fantastic. Ejsi was so nice and accommodating. Would recommend 10/10"

"We had such a wonderful stay at this boutique hotel in Paris. The location was perfect — close to amazing restaurants and within great walking distance to so many attractions. The amenities were beautiful, and the rooftop view of the Eiffel Tower was absolutely unforgettable. The rooms were comfortable and thoughtfully designed, and the staff was incredibly kind and welcoming. A special thank you to Ejsi at the front desk, who went above and beyond to help us during our stay and made us feel so welcome. We especially appreciated that the staff spoke English, which made everything so easy and comfortable for us as travelers. We also tried to speak as much French as possible during our stay, and the staff was always so patient, encouraging, and kind with us. We are already planning our trip back and would absolutely stay here again!"

"The breakfast and guest room were not what was represented on the official hotel website. The breakfast was not replenished and the staff were rude when you asked for food to be provided. In addition, the couch looked like it was brought off the street and even had a bedsheet covering it. The closet is very cheap in appearance and does not reflect the pictures on the website. The bellman insisted on using the elevator before guests. But I understand his frustration because the hotel runs a very busy rooftop desk that forces hotel guests to wait for the elevator. At multiple times, I had to use the stairs because of the long wait times. I brought issues to the front desk, but they only listened without any action. When I checked out they did not ask me about my stay, which is logical based on my experience. If I hear back from management with a meaningful compensation I will update that info in this review. But if they only respond with a fake apology the review will remain the same."

"We would like to thank Erwin the concierge again, for always going beyond the call of duty to make sure that we are well taken care of by him. He made our vacation extremely special with the activities he planned for us. He is an asset to Hotel Dame Des Arts and should be commended for his leadership and expertise in customer service skills this was our third time staying at the hotel and he continues to be a great leader and friend to us. Thanks again Mr. and Mrs. Simon Daniels"