"This time we had the first unpleasant experience chez Le Bristol after coming back for 15 years every 4 months with my family. This year we spent 5 days on the first week of June and the hotel staff was not the least interested in us because all the attentions were to the influencers and other most important Instagramable people. This time there were no more bottle of champagne and no more assortment of macarrons but a ridiculous bowl with 3 bananas and one kiwi waiting for us in a 5000 euro night suite. And things got worse when we stepped in the room for the first time and there was no eletric power due to a short circuit in one of the outlets. As nobody of the front desk accompanied us to the room this time, we had to go down to the lobby to let someone of the hotel staff know about the fact and surprinsinly, the housekeeping was not aware of it. On this very same day of our arrival, we made reservations in a restaurant far from the hotel and we had to hire for 750 euros, a chauffer to get us there and wait for us because of the final soccer match of the European league. Despite sending 2 weeks in advance to the concierges all the restaurants reservations for the week, we were not warned about the event and did not have time to cancel the reaturant without paying for the no show. A very resentful stay at one of the most prestigious palace hotels in Paris!"

"Update: Bristol had my previous review removed based on my description of the deranged man in the lobby. I have edited the description (use your imagination) and otherwise reposted the review below. Do you think a legitimate hotel trying to improve would try to have its TripAdvisor review removed? Maybe their energy would be better spent fixing the various points I noted below. I love Le Bristol - have stayed here for years several times. But to be honest, it hasn’t kept up with its luxury competition - you should stay at Four Seasons George V or Ritz instead. A big negative is the breakfast. It’s served in their restaurant, but the room is quite small with few tables. We had to stand around waiting about 10 minutes for our table and the hostess was rushing around trying to clean tables - other staff should be doing that. Several other guests kept walking up and around us since they didn’t realize we were waiting and it was chaos - the hostess should not leave the stand to prevent this situation. They’ve also switched to like a set breakfast menu so you can’t order all the sides you’d get at a much cheaper hotel buffet without paying an arm and a leg. Amazingly, a staff member never came by our table even one time to ask if we needed anything else after our order - we had trouble flagging down a staff member to order a coffee afterward. That is not how breakfast is supposed to be at a luxury hotel. And aside from all that, the venue, though elegant, just cannot compare to the incredible breakfast venues at the Four Seasons George V or Ritz. The hotel also has a lot of annoying quirks. If you call their main service line, they always transfer you. Want your room cleaned? They’ll send it to housekeeping. Want more water bottles? They’ll transfer you to room service. Luxury hotels don’t play this “pass the hot potato” game - if a guest calls and asks for something, say of course and make it happen - ridiculous. And your tv is small will have a static-y connection when you try to watch the World Cup. And the water bottle point is insane. I asked for more bottles of water and they send a room service guy with 1L “BE WTR” brand bottles and tried to charge me 12 euros per bottle. But they give you the 0.5L “BE WTR” bottles for free. What the hell? I was like no, I’ll take the free bottles, and he had to go back and get those instead. One of the stupidest interactions I’ve had at a hotel. Every luxury hotel gives you water for free - why is Le Bristol sneakily trying to charge for them? Your guests didn’t get to the point where they can pay to stay at Le Bristol by letting hustlers rob them for bottled water, ridiculous. For the concierge, without getting into details, we have been able to get appointments at certain stores through the Ritz as recently as a month ago, but the Bristol concierge can’t make it happen and says it’s not possible. Nope, it is possible, just not for Le Bristol. A weird incident happened this afternoon when there was a strange man sitting in the lobby speaking loudly on speakerphone on his cellphone. He was there over 10 minutes (I was waiting for my Uber), and no staff told him to shut up or leave. I’m not paying Le Bristol rates to get the Paris subway mentally deranged homeless man experience. Handle your lobby. It’s sad because I love Le Bristol and have many happy memories here, but I just can’t justify staying here again in the future when the other Paris luxury hotels are so much better."