"Lovely quiet hotel in a wonderful part of Paris Reception staff very welcoming Room quiet and pleasant Courtyard garden very special Will come back"

"Currently here now for my bday. What a horrible horrible experience! Came from London where the hotel was absolutely phenomenal, to this garbage. Before booking this hotel my husband decided to surprise me, I looked at this hotel and said what a beautiful place, but it’s crazy expensive so I put it out of my mind. When we arrived here I thought to myself, wow what a dream come true! however this hotel has been a nightmare. I have had better service at a holiday inn, for such a high end hotel with astronomical prices I would have imagined this would be an experience of a lifetime, well let’s say it’s definitely an “ experience” we arrived on 90 plus degree weather with our son, when we arrived to the room it was Soo hot, they told us it would be fixed in an hour, it was never fixed. After a whole day of exploring we came back at 5 pm and again they said we can go to dinner and the problem would be fixed, never was, we came back at 9 pm and they said they can give us a fan, we agreed, 20 min later, they said they don’t have a fan. Then they offered us a 1 bed queen to sleep for the 3 of us until they had another room to accommodate the 3 of us the next day, the next day, they did have a room, however the room is still hot. They left dirty towels in the room at turn down service and placed clean ones ontop of the dirt ones, when I went to lay down, one of the pillows has a stain on it and they never did the turn down service to make my sons bed, so we did it ourselves. There is no manager to speak to here at night. This is by far the worst hotel I have ever stayed in. Beware!!!"

"This is a wonderful hotel with a terrific staff. It is an intimate boutique hotel in one of the loveliest squares in Paris, intimate and friendly yet very elegant in an old-world manner."