"Everyone from the staff is a professional providing service following high standards of hospitality. Our dinner in le Saint Germain 10/10. Daily breakfast in the brasserie was amazing , the service so quick. Concierge contacted us for preferred time of cleaning the room from housekeeping and that make every guest feel appreciated and comfortable. Highlighting the atmosphere and the service , while the taste of cocktails was super , in bar Josephine . Well done to Lou from front office who welcomed us with warmth . Overall an excellent experience!!"

"My partner and I spent 4 nights for our anniversary. We arrived early to the hotel and were shocked when the room was ready for check in. Charlotte at the desk was so lovely! She gave us a tour of the hotel and then brought us to our room. My partner arranged for breakfast to be waiting for us in our room and the hotel staff added rose petals, flowers and a beautiful anniversary cake. The spa and fitness center are stunning! But, what sets this hotel apart is the level of personal service. From getting us impossible dinner reservations to ensuring our room was always tidy (they even folded our clothes!) - this was truly a 5 star experience!"

".Lutetia is firmly in that category of a special hotel. It has something most luxury hotels can’t manufacture: genuine character. The renovation struck exactly the right balance — all the soul of a Parisian institution, but with modern amenities and high-tech touches that make it feel alive rather than preserved. The staff are what elevate it above the competition. Warm, attentive, and gracious without ever feeling scripted — the service here operates at a level that’s increasingly rare. Brasserie Lutetia is a destination in its own right, and the fact that locals fill the room alongside hotel guests tells you everything. This is not a tourist hotel but it’s a place that belongs to the neighborhood, and the neighborhood knows it. The gym is also genuinely impressive, one of the best I’ve encountered at any hotel in Paris."

"It was my second visit . Always ideal location and great service . Team was wonderful especially the door team who were always cheerful . Special thanks to housekeeping team for doing a splendid job and their attention to details . Outstanding team work."