"This was a nice place to put your head on the pillow in the evenings. Rooms were adequate and had a nice atmosphere. Air conditioning quality was excellent. We did have difficulty with the temperature of the water in one of our 2 rooms, but to be fair to the hotel, we did not report that until we were Today leaving. We particularly enjoyed the atmosphere of the common rooms and dining spaces."

"Disappointing experience with lost property handling. I have stayed at The Hoxton Paris before and have always enjoyed my visits, which makes this experience particularly disappointing. Following my recent stay, I realised shortly after checking out that I had left my hair straightener in Room 105. I contacted the hotel immediately and expected that, as the room would have been serviced shortly afterwards, the item would be identified and logged with Lost & Found. Unfortunately, despite reporting the item promptly and following up several times over the course of the week, the item was never recovered. I had to chase multiple times for updates before eventually being informed that the hotel had no record of the item and could not accept responsibility. What disappointed me most was not necessarily the loss of the item itself, but the lack of proactive communication and the fact that an item reported immediately after departure could not be accounted for. As a returning guest, I expected a higher standard of service and a more satisfactory resolution. The hotel did offer a 20% discount on a future stay as a gesture of goodwill, which I appreciate. However, given the circumstances, I was left feeling that the matter was not resolved appropriately."

"The hotel is beautiful, but the service fell well below what I expect from a four-star property. Loud music from the restaurant/bar continued until approximately 1:00 a.m. every night of my stay. The noise was clearly audible inside the room even with the windows closed and while wearing earplugs. I reported the issue during my stay. The hotel acknowledged the problem in writing and promised to move me to another room. That never happened, and I remained in the same room for the rest of my stay. Despite being a four-star hotel, my room was also not serviced daily during my stay. At check-in, the hotel placed a substantial damage deposit on my card and added additional charges beyond the room rate. These were not clearly explained at the time. Hotels occasionally have problems. What matters is whether they follow through when those problems are brought to their attention. In my experience, they did not."

"The inner courtyard, restaurant and hotel rooms are cool and trendy - and the crowd is sceney. Alas, this extended to the service that felt more like what you’d expect from a hard-to-get-into Parisian restaurant than a four star hotel - lack of acknowledgement upon arrival, be ignored by a waiter until you stand up or wave your hands, be rushed by reception. It’s really the only downside for a hotel that otherwise has a lot going for it."

"I left a day early because of the horrible experience I had here. The service and everything in between were probably some of the worst I have ever had while traveling, which I do quite often. From the moment I arrived, I felt like I was inconveniencing everyone that works there. There was no hot water for the first 24 hours I was there as well. I also felt like I was scammed out of money through the taxi service being offering through the hotel the two times that I tried to use it. Through the hotel, I scheduled a driver to pick me up from the train station upon arrival. There were forest fires south of Paris, so my train was delayed 4 hours. I told the driver in plenty of time (an hour before arrival) what was going on, but I was still charged. When I left the hotel for the airport, the hotel booked a taxi for me and I prepaid through the link that was sent the night before. When I checked out, I told them I was going with a taxi they had booked for me and they gave me his license number and told me he would be there in 4 minutes. I got in said taxi and he took me to the airport. When I got out he said he had not been paid and was not with the service that I had paid for the night before, therefore I had to pay twice. The hotel felt dirty, there was food left out in the hallway all day. I ate at the restaurant in the hotel one night and the table was still filthy and had not been wiped down. I would not recommend this hotel to anyone traveling to Paris."