"While the hotel is aesthetically pleasing, it’s lacking in a lot of areas. The Junior Suite we booked was very small. The smallest of any hotel room I’ve ever had in Paris. The layout didn’t make a ton of sense because the toilet was tucked away on the opposite side of the room away from the wash area making hand washing difficult. There’s only enough space to comfortably have one suitcase accessible. We had a rollaway bed for our daughter in the room. The bed was raised high off the ground, so I was able to store the suitcase underneath for easy accessibility. However, day 2 upon return to the room (3pm) my suitcase was moved without my consent, the bed was swapped to a bed that was nearly on the floor. I called down to ask what had happened and why things in my room were touched without asking.(the suitcase was moved to near the main exit of the room offering 4-5inches to move past it to get in or out. Not a reusable or fire safe option) No one had a response. I was told they would come fix it. We left again. Came back nothing was swapped. (11pm) I called again and they sent up someone to look. He had no response and blamed house keeping. I walked down and asked for the manager. I let a man, who was not the manager and was very annoyed at my request to fix what I had asked already twice. He came up to my room with an attitude. He called the other guy in and they were speaking about the cot. Then he said there’s nothing we can do. We don’t know what happened, we don’t understand what you’re asking and that he was not even an employee of the hotel?!? He was just there for a night because no one could work. The other employee finally offered up the information that the bed we had belonged to another hotel, and he was told to move it earlier in the day. ( this was after multiple attempts in asking why the stuff was moved and he nor anyone knew). The only solution they could offer me was to wait until morning, and the manager would reach out to me to make it right. No surprise— was never addressed. I would have left the hotel if we were not traveling with a group. Long story short— stay somewhere else. Lack of accountability and privacy invasion is enough to warrant finding a better hotel at a similar price point. I can say the best employee there was the door man. He was always knowledgeable, friendly, and very helpful."

"The hotel is in a great location and our room was small but comfortable. The front desk staff, Francesco in particular, were unfriendly and unhelpful."

"Manager and most of the staff were cold, uncaring, and hostile. Room and bathroom were TINY."

"Spent a week with my daughter at this lovely hotel and had the most wonderful experience. The people were amazing from front desk, doormen, concierge, food service, etc.. We loved them all and they made us feel like family coming home each evening. The rooms were beautiful, spacious and had everything you could need. Can't wait to plan our next trip back."

"Villa des Pres is a wonderful, boutique 5 star hotel in the beating heart of Saint Germain on Rue de Buci. We stayed 6 nights in room 601, a deluxe double king room. The room had everything you would want and was super quiet. The staff were all excellent. We will be back agin."