"I have been visiting Stamba Hotel for more than five years and have always considered it one of the most beautiful and distinctive hotels in Tbilisi. It is therefore disappointing to witness the significant decline in service quality during my recent stay. The experience began at the restaurant, where I was left without service for an extended period. I later learned that a waiter had allegedly refused to serve me because she believed I was Russian. In reality, I am an Austrian citizen, although this is entirely beside the point. Such behavior is unacceptable in any hospitality environment, particularly in a five-star hotel where guests should be treated with equal respect regardless of nationality. Service throughout the stay was consistently poor. A bottle of wine was served already opened rather than being opened in front of the guest, which falls below basic standards of service. We then waited approximately 30 minutes before the bottle was even brought to our table. The hotel’s internet connection was unreliable and frequently unusable. Room service did not answer calls. The workspace area received no visible service, and used coffee cups that guests had to clear themselves remained unattended until the evening. The checkout experience was equally disappointing. We were required to wait approximately 15 minutes while staff inspected the room to determine whether any items had been taken that were not declared. To make matters worse, charges were added for items we had never used. A hotel may have beautiful architecture, design, and atmosphere, but hospitality is ultimately defined by service. Unfortunately, the level of professionalism, attentiveness, and guest care displayed during this stay falls far short of what should be expected from a five-star property. It is genuinely sad to see a hotel with such a strong reputation decline to this extent."

"Stamba remains one of the most extraordinary hotel experiences anywhere. Returning to Tbilisi after several years and walking back into Stamba felt less like checking into a hotel and more like reconnecting with the creative soul of the city itself. The building has an atmosphere that is impossible to manufacture. Industrial, intellectual, artistic, slightly chaotic in the best possible way, yet deeply comfortable at the same time. The design is exceptional. The transformation of the former Soviet-era publishing house has been done with remarkable confidence and restraint. Concrete, steel, glass, books, plants, warm lighting, and carefully layered textures somehow come together to create a space that feels both cinematic and genuinely lived in. Every corner invites curiosity. What makes Stamba so special is that it never feels generic or commercially polished in the predictable luxury-hotel sense. It has personality, identity, and cultural depth. You feel connected to Tbilisi simply by being there. The rooms are beautifully designed, spacious, and full of thoughtful details, while the communal spaces constantly hum with energy from artists, travelers, creatives, and locals alike. Few hotels manage to feel this internationally sophisticated while still remaining so deeply rooted in their city. Stamba is not simply a place to stay in Tbilisi. It is part of understanding Tbilisi itself."

"Absolutely perfection everything was a 10. Location was great lots to do shops, restaurants, historic buildings. The books displayed everywhere was unique. The hitel restaurant Cafe Stamba was fantastic."

"After a very long trip from Batumi, the staff gave us complimentary early check in which we appreciated a lot. Very good location and very clean rooms which is very is number one for us"

"I waited an entire month for the hotel to “investigate” a theft from my room. I didn’t want to write a negative review, but after seeing similar stories from other guests, it’s clear this was not an isolated incident. We stayed here in November 2025. $800 disappeared from our room — taken directly from a wallet inside a zipped pocket of a closed backpack. This was not a mistake or lost money. The management only pretended to take the situation seriously. After weeks of waiting, the final response was simply that they “found nothing” and accepted no responsibility whatsoever. It is shocking that a hotel which once had a good reputation allows situations like this to happen. Instead of protecting guests, they chose to ignore the problem. Absolutely do not recommend staying here"