"We booked two rooms a deluxe and comfort. Check in was simple and the reception team were polite and efficient. Even though we were checking in early our rooms were ready. Both rooms were of a high standard and clean. We had a few minor problems in the deluxe room and mentioned to the lady on reception and she quickly resolved these by offering a room change. She was very helpful throughout our stay. Breakfast was very nice and the hotel is in a good location close to the underground U2 and walking distance to .Alexandre Platz"

"The hotel itself is quite nice the receptionists are all friendly and helpful But there are certain areas that let it down. Our room was on the 7th floor , a good size with a balcony unfortunately the balcony had not been cleared prior to our arrival and there were numerous cigarette butts littering it, I had to call reception twice to get them cleared. The toiletries smell lovely but unfortunately the bottle in the shower was empty and I had to call twice to get this replaced. The main issue with the room is that you can’t control the air conditioning so the room is very warm I did request a fan but they delivered a heater rather a fan. The corridors in the hotel are very dark and there are few buttons to turn on any lights . The mini bar in the room had no price list water was not provided you could buy a bottle out of the minibar but I have no idea how much. The bar was very good and so was breakfast with a good selection of items to choose from and great staff. Check out time of midday is a nice touch."

"The location was great but they have a complicated, environmentally-friendly a/c system that kept our room at 80 degrees for almost three days. We were miserable. The weather changed, and our room was 77 the last couple of days. The staff was sympathetic. They gave us a fan for the room and some free drink tickets for the bar. I don’t recommend staying there in the summer months."