"We’ve been interrailing around Northern Europe for the past few weeks, and this hotel proved to be my favourite. It’s quirky and sufficiently stylish without being pretentious. It’s located in a great area and an easy walk to all main tourist attractions. If there were one thing I’d improve… it’s the quality of the pillows, they’re just too thin. Otherwise, a fun, fab hotel."

"Booked 3 nights from 8-10 May in this old building hotel , on the second day 9 May which is a Saturday there is no room cleaning and tidying up of bed , don’t no why ? Not sure if room maids are not working on Saturday in this hotel ! Also at night (9 May) when back to the hotel room there is no hot water in the tap and the shower. That means we can’t shower before going to bed. The concierge replied that the hot water needs to be repaired but no idea when that can be done as the staff is on leave ! I feel really disappointed and miserable to stay in a hotel that costs £200 a night but not providing any cleaning and hot water. We will certainty not book this hotel ever again. Hope that they will fix the hot water tomorrow but it’s a Sunday. Really not sure. This is madness."

"Located in the "Hafencity", the hotel has been opened in a converted old functional building of the former harbour administration. Although there is no subway line nearby, the hotel is easily reachable via Buslines and a short walk. Staff is friendly, check-in was easy. The decoration of the room is a bit "out of the ordinary" but lovely, the bathroom is small but the shower is large, so all good. Remarkably, although it´s an old building, you can hear a lot of what´s going on the floor above or next door. Combined with a price that is a touch too steep (€ 220), this is what costs the fifth star in my evaluation."