"Often said a soul of a place is made from its staff and there is consistency across all departments of friendly personable and sincere colleagues. The hotel is situated in a small bay approximately 10 minutes drive out of Chania old town. The hotel has a modern feel with accents of Greek charm.Its grounds rooms are spotless and maintained to a very high standard. Breakfast- amazing excellent choice.Fresh and tasty.Dinner is à la carte and while there is a good selection there are daily specials added.So nice to have waiter service and not buffets which is more common even across 5 star hotels these days. While I was told the hotel was 95/ occupied it never felt busy as plenty space across its 2 pools and many beds on the beach directly in front of the restaurant. On my third day while walking on the beach I got stung be a bee on my lower foot.Not a pleasant experience however the staff were amazing and went out of there way to ensure I was looked after m. Every day numerous members came up genuine in their approach to ask how I was . Thank you for the care and the cream which took effect. I never thought a bee sting on a foot could be so painful! I felt very relaxed and well looked after and would have no hesitation returning again very soon. Thank you."

"What an amazing stay! The food was delicious, the staff were incredible—special thanks to the General Manager, Panagiotis, for his outstanding attention to detail. The views were stunning, and the rooms were bright, spacious, and modern. I’d definitely love to come back!"

"We (a couple) have stayed at many wonderful 5* hotels around the world over the years. Unfortunately, we’re s little disappointed by this one. There are lots of good points. The staff are warm, helpful, friendly and welcoming, the place is spotless, the food is good and the pool areas are lovely. We especially appreciate the quiet pool area. So 3* means good (rather than very good, or fabulous). Unfortunately, there is no sound proofing in the rooms. We had noisy neighbours (on one side noisy until 4am), so our space wan’t very restful. We found the terrace furniture uncomfortable. The spa area with a lovely pool, sauna and steam room is great, but they limit guests to 30 minutes a day. That feels very rushed and the experience isn’t conducive to clock watching. Although the food is good, there is only one very small restaurant and choice is limited, especially for vegetarians like us. There are few plants and no trees. In the time we’ve been here, we haven’t seen, or heard a single bird. Last year we stayed at the Domes Zeen a short distance away. It’s a much better hotel. Lots of beautiful plants, a much better restaurant, equally lovely staff and quiet room. The downside there is that the pool is unheated, so far too cold to use in October. It’s also not adult only."