"We had an absolutely amazing stay in Budapest from 31 March to 7 April, and we can’t thank the hotel team enough for making our visit so special. As we were celebrating our wedding anniversary, the whole experience felt incredibly memorable from start to finish. The hotel itself is fantastic, but what truly made our stay stand out was the exceptional service from every single member of staff. The executive lounge was a real highlight of our trip. The atmosphere was perfect, and the team working there were outstanding—friendly, professional, and attentive without ever being intrusive. A special mention to Peter, who was absolutely brilliant. He made us feel so welcome and is a real credit to the hotel. We also thoroughly enjoyed the spa facilities, which were simply heavenly. It was such a peaceful and tranquil environment after a day exploring the city. Everything was immaculately clean and very well maintained, and the staff were incredibly welcoming, helpful, and professional. Every detail was clearly thought through to create a relaxing experience. Breakfast each morning was another standout. The team delivered seamless, high-quality service, and the food selection was excellent—fresh, varied, and of a very high standard. We also want to mention the housekeeping team, who did a fantastic job keeping everything spotless while always being polite and professional. It really didn’t go unnoticed. This was our first visit to Budapest, and we completely fell in love with the city and its people—thanks in no small part to the wonderful hospitality we received at the hotel. A truly magical stay—easily a 7-star experience. We’re so grateful to everyone who made our holiday unforgettable. A special thank you to managers Istvan and Reka, Peter in the Executive lounge. All of the colleagues working in the Spa and the wonderful housekeeping team. Thank you again, Jennifer Crampton & Mark Strachan"

"eniko and erika , two lovely women at the front desk saved me ! i wasn't feeling well & had only euros. they directed me to a bakery and gave me enough money to buy bread fr"

"Enjoyed our stay here. A large very well maintained facility. Well appointed rooms. Good to great service. Super breakfast buffet. Walking distance to the theater district."

"Benze, your IT Expert made it for us. We wanted to watch US Open in Golf and Benze made it happen."

"This hotel is stunning. We had a double deluxe room which was spacious with a luxurious bathtub with bath and walk in shower. We had the spa package which was well worth it. Very relaxing. The hotel is in great location, 20 mins walk to the river. All the staff we encountered were very friendly and helpful. Breakfast was a good start to the day with plenty of selection. Would highly recommend and will be staying here again if we return to Budapest."