"Aditya from housekeeping did a excellent service during the stay. There are very attentive polite ,and very helpful .. An ensured always clean our room and comfortable. Their dedication and prompt service and made our stay and stress free We truly appreciate their hard work and thank them for takingsuch for good care for us"

"Aditya boro from housekeeping did an excellent job during our stay.He is very attentive polite and ensured our room was always clean and comfortable. He is dedication and prompt service made our stay pleasant and stress free .we truly appreciate their hard work and thank them for taking such good care us .Thank again"

"I stayed at this hotel for almost two months and had a great experience. The room was always clean, comfortable, and well maintained. A special thanks to Pankaj and Zuali for their consistent effort and attention to detail. Their dedication and professionalism made my stay much more enjoyable. I truly appreciate their excellent work and would happily recommend this hotel."

"I love the courtyard, indoor : outdoor vibe of the hotel. The location is great near Cubbin Park. The service is outstanding, especially Rosch. Favorite place to stay in Bangalore"

"My wife and I recently returned from an absolutely amazing stay at the ITC Gardenia (April-May 2026). While we have stayed at many of Bengaluru’s top hotels, the Gardenia offers something truly special: a genuine warmth and a team that consistently goes above and beyond to make every moment feel personal. The room design also deserves praise—the ample shelving space and luggage racks are far superior to other luxury hotels in the area, making for a much more comfortable stay. The excellence began before our arrival. I emailed the General Manager, Ms. Amandeep Kaur, regarding stay arrangements; she and Ms. Sebanti Mukherjee were incredibly prompt and courteous. It is clear that the hotel’s high service standards start at the top, with the GM leading by example. Upon arrival, we were welcomed by Kshithij, Rajanya, and their colleague with a beautiful silk shawl ceremony. Throughout our stay, the front desk team—Kshithij, Rajanya, Madhavi, and Johana—treated us like family. Their hospitality was so sincere that we took a photo with them to commemorate the experience. Dining at Cubbon Pavilion was a daily highlight. The South Indian vegetarian fare is exceptional—kudos to Chef Aryan and his talented culinary team. The manager, Hitesh, is simply outstanding; he, Amit, and the team anticipated our every need with remarkable intuition. Wanpli, Rakesh, Preena, and Sha provided a perfect start to our mornings, while Swapnil was fantastic during our dinners. Our comfort was further ensured by Aditya and the housekeeping staff, who made our room a true sanctuary. Additionally, the porter team—led by a head porter with an incredible memory for detail—was immensely helpful during our side trip to Mumbai. The Gardenia team’s dedication keeps us coming back. Please ensure these individuals are recognized for their world-class service."